A L E X A N D E R

V A N D E R S P E K

Accomplished customer support

analyst/professional with 10+ years of diverse

experience in service, project management and

employee training, Versatile with vast technical

experience and strong strategy development skills. Profile ( 7 6 0 ) 8 4 5 - 9 2 9 2

W e b s t e r, T X 7 7 5 9 8

A l e x V a n d e r s p e k @ G M A I L . C O M

Researched instructed subjects; assisted Leader.

Developed lesson plans for administrative approval. Provided daily instructions and engaged students.

Cornerstone Community Church, 2008- 2011

Vacation Bible School Volunteer - Youth Ministry

V O L U N T E E R W O R K

R E L E V A N T S K I L L S

CUSTOMER SERVICE/SALES

Strategically plans/contributes to meeting deadlines while increasing brand loyalty. Adaptable and results driven. Thrives in exceeding goals; processes credit applications/safeguard confidential information in lucrative environment. Compiles web-based reports. Exceptional computer aptitude and data entry accuracy. Analyze tasks for prioritization. Managed customer needs while communicate trends/recommendations and providing feedback to management. Cross-trains new employees on internal operations, product research, and competitive market analysis. Assists in solving disputes by utilizing critical thinking and problem-solving measures. Ranks issues based on severity and escalates to management as needed. Practices and encourages loss/fraud prevention measures. Focused approach to troubleshooting processes for optimal results and conflict resolution. Demonstrates broad knowledge of business fundamentals/competency (Mission, Service, and Visual Presentation). APPRENTICESHIP

Accepted into competitive full-time paid national internship in robust theme-park during peak seasons. Navigated a myriad of in-house systems to retrieve data. Operated multiple attractions; streamlined guest flow. Promoted/observed safety compliance among fellow employees, customers, and guests of all ages. Followed opening/closing protocols while adhering to guidelines and organizational procedures. Demonstrated phone etiquette and displayed a positive, knowledgeable, energetic, and engaging demeanor. Cashier, 02/2023-Present

Home Depot (Clear Lake Shores, TX)

Cashier, 08/2021-02/2022

Aldi (Menifee, CA)

Cashier/ Health Ambassador, 08/2020-08/2021

Walmart (Perris, CA)

Cast Member, Disney College Program Intern

03/2022-02/2023; 01/2018-03/2018; 01/2017-05/2017

Walt Disney World (Lake Buena Vista, FL)

Fast5Xpress Car Wash (Murrieta, CA)

Associate, 04/2018-07/2020

E M P L O Y M E N T H I S T O R Y

E D U C A T I O N

Associate in Arts, Psychology 2013-2020

Mt. San Jacinto College Menifee, CA

High School Diploma/Graduate 2013

Seasonal Sales Associate, 09/2014-02/2015

Macy's (Temecula, CA)

Event Attendant, 09/2013-10/2014

Jolly Jumps (Murrieta, CA)

Griller, 06/2013-07/2013

Chicken Charlies (Del Mar, CA)

Insider, 11/2015-01/2017

Dominoes (Wildomar, CA)

Target (Murrieta, CA)

Cashier, 06/2017-09/2017

Capistrano Connections Academy Aliso Viejo, CA

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