BISMARK OKOH AGYEMAN

S U MMARY

• An experienced Scrum Master with expertise in facilitating product delivery using agile practices. Possesses great knowledge in various agile frameworks such as Scrum, Kanban Principles, Lean waterfall, QA/Testing, Auditing, Risk Management, Project coordination, Dependency and SDLC.

• Successfully leveraged cross-functional IT, Agile, and QA teams to complete project deliverables on time and within budget.

• Seeking to apply detail-oriented talents and adaptable personality to fulfill the company's needs and help teams handle impediments efficiently boosting productivity.

• A great servant leader with excellent oral and written communication skills, strategic planning, team mentoring, effective decision making and excellent time management

E X P E R I E N C E

Senior Scrum Master

First National Bank Of Texas TX September 2020 - Current Money Management Tool - Developed a Mobile banking App feature that gives customers a full financial picture with an easy-to-understand budget and debt payoff recommendations.

Project Scrum Master

Wells Fargo & Company VA September 2018 - July 2020 Contactless Card Reader Patch- Developed contactless card reader patches to support card reader devices which allows customers to use debit or credits cards just by tapping it onto the reader.

• Planned Scrum best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.

• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track and this resulted in an increase in delivery of product increments during each sprint.

• Set up training courses for developers to improve their skills related to the task at hand.

• Coached PO to ensure that every sprint goal properly aligned with business Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.

Coached stakeholders on their roles in the Scrum process and how to best support the team's success.

Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.

Monitored progress of sprints, providing visibility into project status for stakeholders. Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.

Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.

Shared ideas about emerging technologies and trends with team to help improve the team's value delivery.

S K I L L S

Resource Allocation

Sprint Planning

Workflow Analysis

MS Office

Conflict Resolution

Project Management

Scrum Processes

Scrum/Agile, JIRA, Trello,

Confluence, Azure DevOps, SDLC,

Facilitation, Conflict Resolution,

Teaching, Coaching, Estimation,

Problem Solving, Project

Management, Strategic Planning

and Manual Testing.

COMPTIA -SECURITY+

PSM- Professional Scrum Master

CISM - Certified information Security

Management

C O N T A C T

951-***-****

ad32z3@r.postjobfree.com

Ennis, TX 75119

E D U C A T I O N A N D

T R A I N I N G

Master of Arts

Information Technology

UNIVERSITY OF GHANA,

ACCRA,GHANA

July 2008

C E R T I F I C A T I O N S

objectives.

• Always communicated team metrics to members to help everyone understand where we stand as team and what needs to be celebrated or improved. SCRUM MASTER

NCR Corporations VA January 2015 - August 2018 Ridesharing App-Developed a ridesharing app that enables customers to book rides to their destinations.

• Resolved team conflicts by utilizing scrum values of openness, honesty, and respect for one another.

• Facilitated sprint planning, daily scrums, sprint reviews, retrospectives, and backlog refinements for a 2-week sprint cycle emphasizing continual improvement.

• Coached PO to ensure that every sprint goal properly aligned with business objectives.

• Provided extensive guidance on agile scrum framework to help team improve on our performance goals.

• Implemented Agile mindset by conducting burndown chart, team velocity analyses, and continuous improvement initiatives.

Professional Services Consultant

Burroughs Inc. CA June 2011 - December 2014

Organized and led semi-annual agile scrum refresher course for team members to ensure continuous proper utilization of the framework. Developed and maintained client relationships to ensure customer satisfaction. Managed communication between team members, clients and third-party vendors during all phases of a project.

Tested new products for compatibility with existing systems. Implemented security measures such as antivirus protection, encryption and firewall protocols.

Implemented network security improvements to prevent vulnerabilities. Collaborated with employees to evaluate new software performance and reach technical requirements.

Supported software implementation with client training and troubleshooting expertise.

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