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Customer Service

Location:
Austell, GA
Salary:
21.00
Posted:
March 03, 2024

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Resume:

Shanika Jones

**** ****** **** ***#****

Union City Ga, 30291

404-***-**** • ad32ym@r.postjobfree.com

OBJECTIVE: Professional seeking a position in which my skills and experience are utilized and company growth is encouraged

PROFESSIONAL EXPERIENCE

• Over five years of specialized production experience in a warehouse environment.

• Proven ability to multi-task in a fast-paced environment.

• Driven by client/customer satisfaction; superior interpersonal skills.

PRODUCTION SKILLS

• Examining products for defectiveness,.

• Feeding books, articles, periodicals, and pamphlets into binding machines based on detailed specifications, and stocked paper feeds.

• Stocked/filled glue reservoirs, initiated switches to activate heating elements, adjusted the speed of conveyor belts when needed

• Developed production system and procedures; thus speeding overall production output.

• Install and adjust bindery machine devices including: knives, guides, rollers, rounding forms, ceasing rams, and clamps.

• Accommodating sheets, signatures, and books of specified sizes, using hand tools.

CUSTOMER SERVICE AND SUPERVISORY SKILLS

• Greet customers as they entered the store, as well as customer and employee resolutions

• Established and maintained relationships with customers; requested by name by repeat customers.

• Consistently exceeded weekly department sales quota by 25%; recognized as top sales store in the district.

Maintain cash handling, store inventory, applicant interviews, employee scheduling, and monthly meetings with District/Regional management

WRITING SKILLS

• Initiated and wrote monthly store agendas and expected quotas..

• Designed, wrote and implemented employee efficiency plan; increasing workflow productivity

EMPLOYMENT

Houskeeping/Laundry Supervisor, Four Points by Sheraton, East Point GA,2019

Housekeeping supervisor, Holiday Inn Express, Kennesaw Ga,2016-2018

Bindery worker, Wallace Graphics, Stone Mountain GA, 2011-2014

Prographics communication,Atlanta Ga 2010

Crew lead, Krystals Company, Union City, GA, 2002-2009

EDUCATION

Cornerstone Christan Correspondence School



Contact this candidate