Jodi L. Forde

Cell: 347-***-**** Email : ad32x4@r.postjobfree.com

PROFESSIONAL SUMMARY

An experienced Processes Strategist that demonstrates leadership qualities with process improvement and cross functional collaboration that exceeds company objectives. Driven to cultivate innovation, develop business insight and optimize work processes in a leadership role. PROFESSIONAL COMPETENCIES

Interpersonal Savvy

Manages Ambiguity

Situational Adaptability

Resourcefulness

Superior Communication Skills

Salesforce

MS Office Suite

Nimble Learning

Excellent Conflict Resolution Skills

Strong Analytical and Quantitative Skills

Clean Bubble Laundry

EXPERIENCE

Assistant Manager Sept 2023 - Present

- Manage PT associates to ensure the completion and quality of all orders

- Processed payroll and created weekly schedules for all hourly employees

- Maintained inventory on all supplies and wrote vendor orders to match company needs to ensure profitability

- Partnered with maintenance and manufacturers to ensure all equipment was properly retained

- Maintaining 98% or higher on all management and compliance walks Starbucks Shift Supervisor Sept 2018 – Sept 2023

- Maintain inventory and write orders to decrease company shrinkage and increase profitability

- Complete audits in accordance with cash/credit policies to eliminate losses and maintain safe cash levels

- Manage Baristas to complete operational task and projects to ensure policies and procedures compliances YMCA Hospitality Representative Feb 2014 – Sept 2018

- Contributed and maintained established information and communications sources such as department and front desk log books in order to enhance department communications and operations.

- Directed meetings with teams to measure interests, skill sets, and limitations to increase productivity

- Developed quality on-boarding programs for new hires including creating training material and partnering with HR specialist.

EDUCATION

Paul Robeson High School – Brooklyn, NY

High School Diploma - June 2010

DRIVER’S LICENSE

NEW JERSEY STATE – EXPIRES APRIL 2024