Nicole Dei
Piedmont, SC *****
*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Employee Relations Coordinator
Security Finance - Spartanburg, SC
August 2023 to Present
• Investigate complaints
• Assist with disciplinary decisions
• Respond to unemployment complaints
• Oversee ADA requests
• Complete termination requests
Human Resource Assistant
House of Raeford - Greenville, SC
August 2022 to August 2023
• File all terminated employee’s paperwork, folders and paystubs and then pull all terminated employee files to be taken to the HR offices
• Distribute and collect all attendance rosters for second shift
• Make new badges for those who have misplaced, lost or left their ID badges at home and log the charge of a replacement
• Handle all disciplinary, job performance, safety and GMP violations for second shift. Suspend and/or terminate as needed for policy violation (Reminder—Union Steward needed after 60 days of employment)
• Answer questions on insurance for hourly employees – enrollments, give contact numbers, etc.
• Check direct deposit information
• Back up to data entry (enter new hires, badges, direct deposit info, raises, terminations, etc.) Crisis Intervention Specialist
MHAGC - Greenville, SC
February 2022 to August 2022
• Receive and initiate calls to crisis callers.
• Perform phone wellness checks for MH clients.
• Respond to assault and domestic violence callers.
• Reach out to advocates when needed.
• Provide locating information to 911, EMS to assist with in progress suicide rescue. Loss Mitigation Analyst II
Lima One Capital, LLC - Greenville, SC
June 2019 to November 2021
• Accept payments and payoffs
• Draft documents and letters
• Track progress of delinquent accounts
• Investigate possible fraud
• Review tax, financial, and insurance documentation
• Coordinate with accounting and payment departments to ensure accuracy of loan history
• Manage department calendar and activities
• Train new hires on all procedures and processes
• Meet biweekly with executives to implement or revise policies and procedures
• Coordinate all third party communication
• Manage departmental data using one note and excel Postal Clerk
USPS - Greenville, SC
April 2018 to June 2019
Greenville, SC-April 2018 to June 2019
• Unload mail containers from delivery trucks
• Sort packages to be sorted by machine or hand
• Separate large and/or heavy packages by zip code
• Utilize machinery to assist with sorting and/or packaging needs
• Constant lifting of up to 75 lbs
• Assist customers at retail counter
• Keep current knowledge of route changes
Education
Associate's degree in Human Resources
Greenville Technical College - Greenville, SC
January 2023 to December 2023
Associate in Human Services
Greenville Technical College - Greenville, SC
December 2020 to June 2022
Associates Degree in Paralegal
Greenville Technical College - Greenville, SC
2009 to 2012
Certificate in Grant Writing
Greenville Technical College - Greenville, SC
November 2020
Skills
• Outlook
• Billing
• Westlaw