Customer Service Data Entry

Courtney Bogard

Bedford, Texas *****

***********@*****.***

https://www.linkedin.com/in/courtney-bogard-526296168/

Objective

My goal is to find a position where I can continue to learn and grow as an individual, while utilizing the skills I already possess while possibly learning more as I grow to fit my present life situation.

Experience

May-2023 - Present

Talent Bridge, Texas - Contract Remote Custom Service Representative

Data Entry, Transcription, Customer Service

August 2021 - May- 2023

Kelly Education Services, Eagle Mountain Saginaw ISD, and Swing Education, Fort Worth, Texas - Substitute Teacher

Teaching and tutoring students for general education grades P-K through 12th

May 2015- August 2021

Employment Gap

Having a baby then of course Covid-19

August 2005-May 2015

Jobsum Maintenance, Fort Worth, Texas - Office Manager

Human Resource handling everything from billings invoices, payroll, file auditing and company marketing.

November 2004- May 2005

Coconuts Sport Bar, Fort Worth, Texas - Bartender/ Shift manager

Handling customer and employee issues. Keeping track of revenue, inventory, and stock. Interviewing, hiring, and training new employees. Bartender duties Inventing new drinks, preparing drinks, Accounting for drinks served and costs. Cleaning the bar to Texas Health Code Standards nightly!

April 2004- November 2004

Back Porch Grill and Tavern- Bartender

Bartender duties Inventing new drinks, preparing drinks, Accounting for drinks served and costs. Cleaning the bar to Texas Health Code Standards nightly!

March 2002- April 2004

Falkin Platnick Residential Property Management- Assistant Manager/Bookkeeper

Keeping track of the incoming revenue of rent from current tenants, Marketing for the complex. Taking care of civil actions against residents that skipped out or had not been making payments. Making sure property maintenance and utilities invoices were accounted for, submitted and paid.

Education

UNIVERSITY OF PHOENIX

Bachelor’s Degree in Psychological Science- 2012

TARRANT COUNTY COLLEGE

Associates Degree in General Studies- 2005

Skills

Microsoft Office- Word, Outlook, Excel, and PowerPoint. Excellent computer and internet navigation. 10 Key, WPM 65. Strong Communication, Problem solving, and Organizational Skills. Self Motivated, Customer Service Skills, Management/Leadership Skills, Research and Attention Skills, Adaptability Skills, and excellent time management for every setting

Remote Work Adaptability

High speed Internet connection, Speed 240 Mbps Download, 11 Mbps Upload, AMD Ryzan 1500 Quad-Core Processor, 16 GB Installed RAM, Duel monitors, Video camera with microphone set with noise canceling headphones and microphone.

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