Michael Roque

Lakewood, CA *****

ad32m1@r.postjobfree.com

+1-562-***-****

Detail-Oriented, Hard Worker looking for a Full Time Position in Food Service Authorized to work in the US for any employer

Work Experience

Shift Supervisor

Chatime - Torrance, CA

September 2023 to Present

Ensuring the ingredients are up to standards with food and health safety standards. Crafting quality drinks to ensure customer satisfaction. Preparing different toppings everyday (Boba, Herbal Jelly, Pudding, etc) to make sure we have enough boba to sell consistently.

Following up with all baristas are up to date about sales, cleaning and preparation for each shift. Inventory upkeep with numbers, expiration and ensuring we not run out of any ingredients. Ensuring customers are guaranteed satisfaction of beverages, and service. Barista/Cashier

Kirari West - Redondo Beach, CA

August 2023 to January 2024

Ensuring quality coffee drinks, customer satisfaction, and safe, clean working environment. Learned basics in latte art.

Packaging cookies, baked goods, and cakes for sale. Retail Shift Leader FT

Pressed Juicery - Costa Mesa, CA

July 2022 to July 2023

Leads team in make target sales, excelling in team encouragement, maintain cleanness and show superb customer service.

In charge of leading the team by example by producing top quality acai bowls and customer sales. Barista

Starbucks - Camp Verde, AZ

January 2022 to July 2022

Expressing a passion for coffee that would be able to translate to customers. Detail Oriented to have consistent drinks made for every customer. Clean and Organized work environment to ensure quality and safety of all beverages. Completed Barista Trainer training to be able to train baristas to ensure they are incorporated to the Starbucks with ease and reassurance they are accepted and welcomed. Boba Barista/ Trainer

Sono Kitchen & Boba - Sedona, AZ

March 2022 to June 2022

Expressing exceptional customer service attitude. Ensuring a well Organized and Clean environment and workspace. Trainer for new employees to ensure consistent drinks were made for quality assurance for all customers.

References:

Elizabeth Monte grew (Manager)

928-***-****

Education

High school diploma

Artesia High School - Lakewood, CA

August 2012 to June 2016

Some college

Skills

• Microsoft Office (10+ years)

• Kitchen Experience

• Classroom Management

• Teaching

• Profit & Loss

• Cooking

• Special Education

• Barista Experience

• Childcare

• Restaurant experience

• Food handling

• Hospitality

• Customer service

• Autism Experience

• Tutoring

• Math

• Guest services

• Barista experience

• Latte art

• Customer service

• Coffee experience

• Basic math

• Upselling

• Communication skills

• Food handling

• Shift management

• Supervising experience

• Cash handling

Languages

• English - Fluent

Certifications and Licenses

Food Handler Certification

Driver's License

Assessments

Sales skills — Proficient

September 2020

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate