Front Desk Receptionist

Marilyn Vu

*** * ****** ****** ******, CA *****

714-***-**** **********@*****.***

Education CALIFORNIA STATE UNIVERSITY, FULLERTON

Bachelor of Arts – Business Administration - 1997

Experience

Coastline Dental Care 04/23 – Present

Front Desk Receptionist

Assist in checking in and out patients ensuring efficient office flow

Contact several insurance companies to verify patients’ eligibility

Respond to over 15 phone calls per hour regarding scheduling appointments, verifying insurance eligibility and authorization, and patient-satisfaction post office visit

Collect payments from patients post office visit Mobile Loan Signing Agent 04/2017 -- 04/2021

Notary

Provided traveling Notary Public services

Maintain proper procedures, files and regulations

The safeguarding of borrower’s private financial information

Getting loan package back to lender in a timely manner

Certified National Notary Signing Agent

Winnpointe Corporation DBA Interactive Mortgage – Orange, CA 06/2014 -- 10/2017 Pactrust Bank / Banc Home Loans - Irvine, CA 02/2013 – 05/2014 Sr. Loan Processor

Review loan application to verify the completeness of data and prepare loan files

Analyzed and recorded all incoming documents for compliance and loan eligibility

Calculate debt to income and loan to value ratios; Consistently handle a pipeline 35 to 40 loans

Expert at AUS (DU/LP) report; Draw and execute closing documents to meeting closing dates

Draw and execute closing documents to meeting closing dates

Kept inform routines regularly with customers and teammates for status of their loans application and followed up if require additional documents

Insight Imaging - Lake Forest, CA 01/2008 – 02/2013 Accounts Receivable Representative

Downloaded and e01441 dited all patient data from field mobile units ; Generated and distributed invoices to hospital customers in accordance with contractual requirements

Followed-up with customer seeking payment on outstanding invoices and work with customers to explain balance due.

Pulled ACH Reports ; Received daily deposit information from Lockbox;

Posted customer payments by recording checks, and credit card

Processed credit card payments and daily bank deposit ; Generated and applied debit and credit memos as requested by supervisor.

Countrywide Home Loans - Anaheim, CA 07/2002 – 11/2007 Underwriter

Analyzed prospective loan transactions and credit worthiness of borrowers

Validated income, asset and collateral document including self employed tax return

Ensured all background evaluation is complete and thorough before credit approved is granted

Executed fraud detection processes, and performed compliance reviews

Determined if the loan submission is approved, denied or suspended Bann-Cor Funding & Unicor Funding - Mission Viejo, CA 3/1994 – 6/2002 Loan Processor

Reviewed loan application to verify the completeness of data and prepare loan files; Analyzed and recorded all incoming documents for compliance and loan eligibility

Calculated initial ratios to be used in loan review ; Ensured that all internal and regulated loan disclosures are delivered on time and are accurate ; Ordered and followed up on real estate services i.e. Appraisal, Escrow, Title, etc.

Gathered all documents required for loan approval and submitted to underwriting

Communicated regularly with members to inform them of the status of their loans application and followed up with them for required information

Skills

Good problem solving, organizational, and planning skills; detail oriented, notary public

Encompass, Lending QB, Edge, FHA and Conventional loans. Outlook, Excel, Word

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