Scrum Master Quality Assurance

Corey Hadden

Certified Scrum Master (CSM)

WORK EXPERIENCE

Lassiter Consulting Group, Columbus, Ohio

Lead Quality Assurance Engineer 01/2024 – Present

● Performs Quality Assurance analysis and testing for new releases of web- based applications servicing a variety of industries, including energy, regional development, and real estate.

● Leverages the company’s Atlassian tools, including Jira, Confluence and Trello, to facilitate efficient collaboration and task management.

● Implements best practices, streamlines workflows, and optimizes testing processes.

● Reports directly to management on project progress and issues. Lighthouse Patterns, Roseville, California

Project and Account Manager 05/2015 – 09/2020

● Administered the company’s Microsoft Azure portal and Atlassian product installations, including Jira, Confluence, and HipChat.

● Successfully introduced Scrum methodologies to cross-functional teams by facilitating sprint planning, daily stand-ups, product demonstrations, and retrospection ceremonies across multiple projects.

● Utilized Jira to track progress, manage backlogs and enhance transparency across 10 projects over a 5-year period.

● Oversaw outsourced work, consultants, and vendor relationships, ensuring optimal resource allocation.

● Delivered monthly metrics reports on burn-down progress, velocity, and release updates to management and ownership.

● Devised comprehensive strategies for the implementation of end-to-end Quality Assurance practices: including the creation/standardization of Test Plan and Test Case documentation for use by internal/external sources.

● Supported product deployments by validating adherence to approved Release Plans.

PREVIOUS EXPERIENCE

Sr. QA Engineer (Contract), LifeMed ID, Sacramento, CA 02/2015 – 05/2015 SQA Engineer II, Clear Capital, Roseville, CA 04/2014 – 02/2015 Verification Engineer, Care Innovations, Roseville, CA 08/2013 – 04/2014 QA Engineer, POS Portal, Sacramento, CA 05/2012 – 05/2013 Sr. QA Engineer, Direct Technology, Roseville, CA 02/2008 – 01/2012 QA Test Engineer (Contract), Esurance, Roseville, CA 04/2007 – 02/2008 QA Test Engineer (Contract), SN Servicing Corp., Roseville, CA 2006 –2007 QA Test Engineer (Contract), State of California Child Welfare Services 2005 –2006 Software Engineer, B & C Transit Consultants, Roseville, CA 2001 –2005 Jr. Programmer, London Pacific Advisors, Sacramento, CA 1998 –2001 CONTACT

• Jefferson, Ohio 44047

• +1-916-***-****

• ********@*****.***

• linkedin.com/in/coreyhadden

SKILLS

Hard Skills:

• Sprint Planning

• Functional Testing

• Facilitation

• Conflict Resolution

• Negotiation

• Business Analysis

Techniques:

• Agile Project Management

• Agile Best Practices

• Requirements Analysis

• User Stories, ATDD, TDD

• Software Testing

Tools and Software:

• Kanban

• Jira

• Microsoft Office

• Microsoft SQL Server

• Microsoft Visual Studio

Languages:

• English (Native)

EDUCATION

University of Phoenix

Bachelor of Science

Information Technology

Roseville, California

Fall 2004 – Spring 2008

CERTIFICATIONS

• Certified ScrumMaster (CSM)

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