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Customer Service Nursing Assistant

Location:
Middleboro, MA
Posted:
March 02, 2024

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Resume:

Kristena Magoon

Middleboro, MA *****

ad32hx@r.postjobfree.com

+1-508-***-****

Authorized to work in the US for any employer

Work Experience

Paraprofessional

New England Village Inc. - Pembroke, MA

November 2017 to Present

Responsible for 8 mentally and physically disabled adults. Working in a therapudic environment. Responsible for enriching daily experiences like culinary and fitness and computer goals. Hands on. Swimming and community integration. Filling out daily paperwork. Updating first aid and cpr yearly and all trainings I'm responsible for.

Server

Ihop - Plymouth, MA

October 2017 to October 2018

Serving food and drinks with a positive and upbeat attitude. Shift leader. Delegating responsibilities to crew. Cleaning and organizing. Making correct change. Customer service. CNA - Certified Nursing Assistant

All Care Homecare, LLC - Middleboro, MA

September 2016 to November 2016

Travel to patients homes. Help with ADL's, housekeeping, laundry, errands, companionship and light cooking. Filling out paper work nearly and sending it to the office on time. Server

IHOP - Jupiter, FL

February 2016 to March 2016

Responsibilities

Serving food and drink with a cheerful and positive attitude. Menu knowledge. Making correct change. Cleaning and restocking.

Skills Used

Customer service.

Server/bartender training

Dylans Pub - Brockton, MA

October 2015 to January 2016

Serving food and drinks with a positive and cheerful attitude. Collecting money and making correct change. Stocking supplies. Bartending training. Making and serving mixed drinks and beers. CNA

Brandon Woods

August 2015 to November 2015

Homecare. Traveling to clients homes and assisting them with adls. Shopping if necessary. Being professionally dressed and acting as so.

Server

Bertucci's Restaurants - North Attleboro, MA

December 2013 to February 2015

Responsibilities

Serving food and drinks with a positive attitude. Excellent customer service. Collecting money and making correct change. Cleaning and restocking.

Skills Used

Excellent customer service

Paraprofessional

New England Village - Hanson, MA

June 2007 to September 2012

Responsibilities

Responsible for 10 < mentally and physically challenged individuals. Worked on ADLS, as well as everyday tasks. Came up with different ideas every day as how to make our tasks fun and exciting. Community outings such as but not limited to, the library, out to restaurants, grocery shopping, the movies. We particiapted in fundraisers. Ex. The coat drive for needy families in the winter months. The toy drive at Christmas. A bike-a-thon to raise money for different causes. Filling out goal orienting paperwork. Dealing with any and all issues that may arise each day. Attending classes each month. Cpr. Non violent crisis intervention. Sign language. Ect. But most importantly keeping my individuals safe and happy throughout their work day.

Education

Diploma

Silver Lake Regional High

CNA Certificate

LifeStream

Skills

• CNA (Less than 1 year)

• Money Handling (9 years)

• Customer Service Skills (10+ years)

Certifications and Licenses

CNA Certification

August 2015

Home Health Aide

July 2015 to Present

Alzheimer Training Program

June 2015 to Present

Seizure Training

June 2015 to Present

Nutrition Education Program

July 2015 to Present

First Aid/CPR

November 2017 to Present



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