Customer Service Nursing Assistant
Resume:
Kristena Magoon
Middleboro, MA *****
********.******@*****.***
Authorized to work in the US for any employer
Work Experience
Paraprofessional
New England Village Inc. - Pembroke, MA
November 2017 to Present
Responsible for 8 mentally and physically disabled adults. Working in a therapudic environment. Responsible for enriching daily experiences like culinary and fitness and computer goals. Hands on. Swimming and community integration. Filling out daily paperwork. Updating first aid and cpr yearly and all trainings I'm responsible for.
Server
Ihop - Plymouth, MA
October 2017 to October 2018
Serving food and drinks with a positive and upbeat attitude. Shift leader. Delegating responsibilities to crew. Cleaning and organizing. Making correct change. Customer service. CNA - Certified Nursing Assistant
All Care Homecare, LLC - Middleboro, MA
September 2016 to November 2016
Travel to patients homes. Help with ADL's, housekeeping, laundry, errands, companionship and light cooking. Filling out paper work nearly and sending it to the office on time. Server
IHOP - Jupiter, FL
February 2016 to March 2016
Responsibilities
Serving food and drink with a cheerful and positive attitude. Menu knowledge. Making correct change. Cleaning and restocking.
Skills Used
Customer service.
Server/bartender training
Dylans Pub - Brockton, MA
October 2015 to January 2016
Serving food and drinks with a positive and cheerful attitude. Collecting money and making correct change. Stocking supplies. Bartending training. Making and serving mixed drinks and beers. CNA
Brandon Woods
August 2015 to November 2015
Homecare. Traveling to clients homes and assisting them with adls. Shopping if necessary. Being professionally dressed and acting as so.
Server
Bertucci's Restaurants - North Attleboro, MA
December 2013 to February 2015
Responsibilities
Serving food and drinks with a positive attitude. Excellent customer service. Collecting money and making correct change. Cleaning and restocking.
Skills Used
Excellent customer service
Paraprofessional
New England Village - Hanson, MA
June 2007 to September 2012
Responsibilities
Responsible for 10 < mentally and physically challenged individuals. Worked on ADLS, as well as everyday tasks. Came up with different ideas every day as how to make our tasks fun and exciting. Community outings such as but not limited to, the library, out to restaurants, grocery shopping, the movies. We particiapted in fundraisers. Ex. The coat drive for needy families in the winter months. The toy drive at Christmas. A bike-a-thon to raise money for different causes. Filling out goal orienting paperwork. Dealing with any and all issues that may arise each day. Attending classes each month. Cpr. Non violent crisis intervention. Sign language. Ect. But most importantly keeping my individuals safe and happy throughout their work day.
Education
Diploma
Silver Lake Regional High
CNA Certificate
LifeStream
Skills
• CNA (Less than 1 year)
• Money Handling (9 years)
• Customer Service Skills (10+ years)
Certifications and Licenses
CNA Certification
August 2015
Home Health Aide
July 2015 to Present
Alzheimer Training Program
June 2015 to Present
Seizure Training
June 2015 to Present
Nutrition Education Program
July 2015 to Present
First Aid/CPR
November 2017 to Present
Contact this candidate