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Hard and Soft Skills

PROFESSIONAL OBJECTIVE

Email PROFESSIONAL EXPERIENCE

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Seeking to pursue and excel in a goal oriented environment where I can use and enhance my skills, while allowing me to contribute to the continued growth and success of the organization. In addition, to obtain a position within the company that promotes quality products and services and provides me with the opportunity for growth. TASHAUI ALLEN

English

876-***-****

Judine Thompson

Supervisor

Sandals Royal Caribbean

876-***-****

Alps District

Alps P.A.

Trelawny

Jamaica

ad32fv@r.postjobfree.com

Ability to Multitask

Teamwork Skills

Organization Skills

Problem Solving Skills

Detail Oriented

Sanitization Skills

Interpersonal Skills

Customer Service Skills

Time Management Skills

Great Communication Skills

Cleaned and sanitized hotel and guest rooms, as well as, vacuumed and swept floors, carpets, and rugs.

Made beds and changed linens, cleaned and sanitized bathrooms, showers, toilets, sinks, and countertops.

Replenished toiletries and towels and emptied trash receptacles to maintain a clean environment.

Kept the linen room stocked, properly cleaned upholstered furniture and assisted guests when necessary.

Riu Hotel 11/2018 - 07/2019

Housekeeper

Customer Service Representative

Maintain a positive, empathetic, and professional attitude toward guests at all times.

Respond promptly to guests inquiries and communicate with guests through various channels.

Acknowledge and resolve guest complaints by knowing the products offered inside and out so that questions can be answered. EDUCATION

Sandals Royal Caribbean & Private Island 11/2019 - Present Housekeeper

Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing.

Ensure all rooms are cared for and inspected according to the hotel's standards.

Protect equipment and make sure there are no inadequacies and notify superiors on any damages, deficits and disturbances. Deal with reasonable complaints/requests with professionalism and patience.

Certificate in Housekeeping & Laundry

Barrett Town Community Training Center 05/2018 - 07/2018 School Leaving Certificate

Cedric Titus High School 09/1999 - 07/2005

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