GERALDINE MATEO RIOS

HEALTHCARE ADMINISTRATIVE SPECIALIST

ad32c7@r.postjobfree.com 203-***-**** New Haven, CT 06513

SUMMARY

Experienced healthcare professional with a strong foundation in patient care coordination, clinical support, and health education. Exceptional at leading teams, optimizing healthcare processes, and enhancing patient education. Eager to apply administrative expertise in a role focused on operational efficiency and quality patient services.

SKILLS

Healthcare Coordination Patient Care Health Education Team Leadership HIPAA Compliance Excellent Communication Medical Terminology Data Entry Administrative Duties Bilingual (Spanish) Quality Assurance Financial Management Patient Satisfaction Training and Development

EXPERIENCE

June 2017-Current

Breastfeeding Peer Counselor – Yale New Haven Health

Led research projects, improving infant feeding practices and increasing breastfeeding rates by 25%.

Collaborated with teams to enhance breastfeeding outcomes, impacting over 100+ families annually.

Educated 150+ lactating women annually on nutrition, boosting breastfeeding success and knowledge.

May 2013-June 2017

Certified Nursing Assistant Shift Leader – Branford Hills Rehabilitation Nursing Home

Directed a team of 20+ assistants, raising patient care quality and efficiency by 30%.

Implemented patient care protocols that reduced errors by 20% and improved compliance with HIPAA.

Managed staffing for a 100-bed facility, optimizing allocation to maintain care quality during 15% census fluctuations.

May 2009-June 2013

Shift Manager – McDonald’s

Fostered team efficiency, reducing operational costs by 10% while maintaining high service standards.

Oversaw budget and financial operations, enhancing cash management accuracy by 95%.

Implemented inventory controls, reducing waste by 20% and ensuring 100% availability of key stock items.

EDUCATION

A.S., Nursing – Gateway Community College

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