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Field Service Systems Engineer

Location:
Melbourne, FL
Salary:
150000
Posted:
March 02, 2024

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Resume:

Andrew Cisar

**** ***** ***** ****** ****** Phone: 321-***-****

Melbourne, Florida 32935 e-mail ad32by@r.postjobfree.com

CAREER OBJECTIVE:

Seeking a position in industry to which experience as a Sr. systems engineer, IPT Lead/CAM, network administrator, Sr. field service engineer, Sr. Director of Operations will be a valued attribute.

SYNOPSIS:

Offering forty years’ experience on the leading edge of technology encompassing expertise in the following significant areas:

Lead Systems, Integration and Test Engineer and Chief Integration Engineer – Responsible for all program integration aspects from configuration items to full system integration and testing including requirements alignment, application expertise DOORS, Jira, Clear Case, Citrix, Visio, Auto Cad, Creole, and a plethora of other applications.

Sr. Director of Operations - Responsible for Multiple Internet Service Provider Networks nation wide, Network Operations Center, Network Support Engineering, RF Engineering, Assembly/Test, Warehouse and Inventory Control, Documentation, Training, Program and Project Management Departments.

Direct reports include 3 Directors, 2 Administrative Assistants, 2 Project Managers. Total Operations Department head count 180 including field personnel.

Network Administrator/Engineer – Solely responsible for computer network which encompasses over 600 workstations 40 network switches and routers, 10 servers including Novell, Macintosh, NT4.0 Windows 2000 Server and Advanced Server. Responsible for network infrastructure, end user applications, AS400 applications, server-based applications, physical network transport via wire line, and wireless transport. All network functions from server back-ups, user account maintenance, LAN/WAN maintenance and project and program management.

Training Manager/Instructing - Developed three training departments with a total of eighteen instructor/developers, developed full training courses from basic technical materials. Developed a two-week training course for a MANET (mobile ad hoc network) radio product, and preformed dry run training as well as two courses for customer field service engineers who are now in Afghanistan providing product support for the U.S. Army. Developed and conducted software installation course for the MANET radio product. Developed and conducted training to customers for an in-depth troubleshooting course for MANET radio.

Sr. Field Service Engineer - Installation of satellite and millimeter microwave systems worldwide. Developed and conducted training for several products from the ground up.

Sr. Systems Engineer - System design and implementation of communications systems worldwide.

Master Instructor for the U.S. Air Force in the radio maintenance basic and advanced courses. Developed and conducted advanced training for several new radio systems and data systems.

Electronics - Installation, troubleshooting and repair of advanced electronic equipment to the component level... Interfacing with design engineers and other technical staff on complex systems. Can provide support to sales staff and after-sale support to customers as a field service engineer, system engineer, technical writing...

EDUCATION:

10/07 Master of Science – Information of Technology Barry University

12/05 Bachelors of Science – Information Technology Barry University

08/90 associate degree - Instructor of Technology and Military Sciences:

Community College of the Air Force

12/01 Microsoft Certified System Administrator, Microsoft Certified Professional Windows 2000 Professional, Windows 2000 Server, Active Directory, Exchange 2000, Active Directory Design.

CHRONOLOGY:

7/04 Harris Corp.

to Systems Integration and Test Engineer, Lead System Integration Test Engineer

present Develop demos and proposals for the companies’ potential customers in the areas of remote monitoring, boarder security, nationwide wireless networks, Army High Bandwidth Networking Radio with full ADHOC Networking capability telecommunications services for the FAA. Participated in technical reviews such as PDR,

CDR, as well as multiple ECP Proposals. Worked as IPT lead on several initiatives

which include securing wireless network communications, long-haul microwave

communications systems and ADHOC networking C band and Ku band systems for the

U.S. Army. IPT Lead for the DSC program for 12 years leading a SI&T Team to develop and install several obsolescence initiatives. The Chief Integration Engineer for the GWS program responsible for all aspects of integration for the program as well as system Subject matter expert.

7/02 Brevard School District.

to Network Administrator/Engineer for Southwest Middle School.

7/04 Responsible for 10 building network for teachers, staff, students, and 5computer labs. Maintain the network by way of regular backups, system and server examinations and switch/router configurations and preventative maintenance.

6/00 CAVU Inc.

to High-Speed Wireless ISP. Leading edge technology company with multiple networks

11/01 nation wide.

Sr. Director of Operations- Responsible for all aspects of the operations

Department. Developed Inventory Control Dept., Warehouse, Assembly/Test, Network Operations Center Network Support Engineering Dept., RF Engineering Dept., Documentation Dept., and Training Dept. Key player in positioning the company to VC’s and Industry Analysts. Work closely with CEO and other members of Exec Team on many diverse projects from cost reduction of implementation to company budgets and so on………Continually commended for developing NEW and OUTSIDE-THE-BOX SOLUTIONS TO ANY CHALLENGE.

1/99 Triton Network Systems Inc:

to Manufacturer of 100 MBps & Sonet Millimeter Microwave Xcvr

5/00 Training Manager –Responsible for the establishment of a new training department from the ground up. Create department overviews, implementation plans, organization charts, and cirrocumuli development procedures plus all department. policies. Justified a department manning level of seven full time Instructor/Developers and one Training Coordinator. Developed training courses for the company product line as well as New Hire Orientation and internal reoccurring training. Consistently commended for ahead of schedule. Key player in bringing company to Trade shows and Dealing with VC investors to raise awareness of products and company, worked closely with Exec Team, Sr. Engineers, Product Management as well as the Marketing Group.

3/98 SCIENTIFIC-ATLANTA:

to Sr. Systems Engineer - Install and troubleshoot complex satellite data communication 12/98 systems. Design complex communication system drawings from customer requirements

and specs. This position requires frequent travel to all locations in the world.

COMSAT RSI NETWORKS SYSTEMS:

5/95 Sr. Field Service Engineer - Install and troubleshoot complex satellite communication to systems, provide training to customers and new employees. Responsible for training

2/98 material development and training requirements. Simulate customer complaints in house and man the help desk as needed. This position requires frequent travel to all locations in the world, i.e. Asia Europe North America as well as a knowledge of TCP/IP, Frame Relay, X.25 Allen Bradley, and Transparent Async protocols and an extensive background in the field of RF systems and satellite systems. Also requires knowledge in DOS, Windows 3.1, 95,98, UNIX, QNX, DMU, and DSP line commands and network administration.

ROCKWELL COLLINS GENERAL AVIONICS:

1/91 Test Technician - Interface with designing and test engineers on matters concerning

to product to improvement and customer requests. Worked on High-Definition CRT

5/95 displays which entails testing and troubleshooting to the component level, which requires knowledge of CRT/Video theory 80186 and 80386 microprocessor theory. All performance reviews have been above average and outstanding. Commended for helping to bring several programs in ahead of customer required time frames.

2/82 UNITED STATES AIR FORCE:

to Instructor (09/85 - 09-90)- Supervise, counsel, and provide instruction for up to 14

9/90 Ground Radio Communication Apprentices. Develop training aides, performance and academic tests based on course objectives. Write lesson plans and conduct remedial training and safety training. Qualified in a minimum time to teach a second course during a period of austere manning. Trained two new instructors to teach this course.

Commended for continually producing fully successful graduates.

Received Air Force Achievement Medal for meritorious service.

Radio Maintenance Technician (02/82- 09/85)

Installed, maintained, modified, etc., radio communications equipment. Collected and

Documented maintenance data. Scheduled and instructed junior technicians. Provided Quality Assurance. During this period also served as a Job Controller, coordinating information on equipment packing and departures and providing constant updates to the mobility work center. This responsibility required a comprehensive understanding of logistics as well as a thorough knowledge of the electronics maintenance field.

Entire Military career reflects accomplishment and performance as reflected in consistently "superlative" evaluations and reviews. Recommended for and promoted ahead of contemporaries.

Security Clearance: Top Secret/Background Investigation (INACTIVE)

CURRENT Security Clearance: SECRET / COMSEC Cleared



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