HUNGNGUYEN

(***) *** – ****

ad329f@r.postjobfree.com

San Diego, CA

> Adept Learner

> Strong Work Ethic

> Collaborative and Autonomous

> Ability to Multi-task

> Windows 10, 11, Server

> VMWare

> Hyper-V

> Microsoft O365

> University of Phoenix, San Diego, CA 2006 GPA: 3.68 Bachelor's of Science in Information Technology

> Relevant Courses

- Network and Telecommunications

- Windows Networking

- Business Systems Development

> Certifications

Microskills Computer Learning Center – MCSE, MCP, A+, N+ N+

> Align General – San Diego, CA March 2015 – Feb 2024 IT Administrator

Provide desktop support for local and remote users (National/International) for three sister companies with different technologies and applications. Manage VMware and Hyper-V Hosts, 400+ virtual machines, VoIP, FileServers

Provide support for both Windows, Mac, IOS, and Android Procure and configure equipment for new employees

Managed 3rd Party Proprietary Business Applications

> 108 Solutions, LLC – San Diego, CA March 2009 – Dec 2014 Systems Administrator & Warranty Services Manager

Configure hardware, peripherals, services, settings, directories, storage, user accounts – in accordance with standard operating procedures Manage, fix and coordinate repairs with third-party vendors for tech-related products under warranty for a subsidiary company

Recent Project – Migration of corporate and 13 nationwide store locations from windows environment to Ubuntu, with virtualization to support legacy software ATTRIBUTES

SKILLS

EDUCATION

EMPLOYMENT

> Networking

> Citrix

> DUO

> Manage Engine

> Self-Motivated

> Observant

> Accepts Responsibility

> Mac OS X

> AD

> VoIP

> Remote Support

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