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Customer Service Project Management

Location:
Indianapolis, IN, 46204
Posted:
March 03, 2024

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Resume:

Midieuline Justin

**** ********* *****, ************, ******* 46254 757-***-**** ad325n@r.postjobfree.com Objective

• I am a recent Graduates at Old Dominion University. My major is marketing, and my minor is finance. Throughout my academic journey, I have gained valuable skills in market research, data analysis, and project management. I am excited to apply my skills and knowledge in a professional setting. Education

BACHELOR OF SCIENCES IN BUSINESS ADMINISTRATION OLD DOMINION UNIVERSITY

• Major: Marketing

• Minor: Financial Management

ASSOCIATES OF ARTS AND SCIENCES EASTERN SHORE COMMUNITY COLLEGE

• Major: Business Administration

HIGH SCHOOL DIPLOMA NANDUA HIGH

• Cosmetology

Skills & Abilities

• Management

• Sales

• Communication

• Customer Service

• Marketing

• Stocking

• Finance/Basic Math

• Marketing strategy

• Market research

• Advertising and promotion

• Marketing Analytics

Experience

WAREHOUSE ASSOCIATES AMAZON APRIL 2023 - PRESENT

• Unloading trucks and scanning packages - Sorting packages by different criteria such as destination zip code or delivery time.

• Staging packages for delivery drivers to load onto delivery vehicles.

• Operating machinery such as forklifts and pallet jacks to move packages around the warehouse.

• Keeping the warehouse clean and well-organized to ensure safety and efficiency.

• Communicating with supervisors and other team members to coordinate tasks and resolve issues.

• Following strict safety protocols and procedures to prevent injuries and accidents - Meeting productivity and quality standards set by management.

2

STUDENT ASSISTANT OLD DOMINION UNIVERSITY SEPTEMPBER 2022 – APRIL 2023

• Assist with reporting, logging students in and out of check in system, and assist with day-to-day operation of the study centers.

SALES ASSOCIATES 7-ELEVEN SEPTEMBER 2022 – APRIL 2023

• providing excellent customer service while maintaining store cleanliness and organization.

• Restocking shelves, operating the cash register, and ensuring all products are priced accurately.

• must also be knowledgeable about the store's products and promotions and be able to explain them to customers.

• work in a fast-paced environment and be able to handle multiple tasks simultaneously.

• Have excellent communication skills, be able to work independently and as part of a team and be willing to learn on the job.

CUSTOMER SERVICE LEADER/CASHIER FOODLION MARCH 2020 – SEPTEMBER 2022

• Operates cash registers.

• Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.

• Implemented company processes to effectively resolve customer service issues.

• Maintains proper knowledge of all sales associate register functions and Front-End accounting services.

• Ensure store office functions are completed accurately and on time using accounting packets.

• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coin-star.

• Ensure workstation and front-end area of the store has a neat and clean. USDA ASSITANT/ TRANSLATOR PERDUE FARMS MAY 2018 – MARCH 2020

• Monitored meat slaughtering and processing conditions to assess necessary sanitation levels.

• Identified diseases and problems such as tumors, septicemia, and other condemnable and non-condemnable conditions.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Translate for Haitian Creole non-English Speakers. HAIRSTYLIST/BRAIDER SNIPS&STYLES JUN 2017 – AUGUST 2017

• While in Beauty school I was responsible for styling, cutting, coloring, grooming, and braiding hair. Perform consultations with clients to determine their preferences and advise on the best hair care practices. Using various tools and techniques, such as scissors, clippers, curling irons, straighteners, and braiding techniques, to achieve desired hairstyles. Maintain a clean, safe, and hygienic work environment.



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