Tamica Steed

Park Forest, IL *****

708-***-****

ad31h8@r.postjobfree.com

PROFESSIONAL SUMMARY:

Highly motivated, quality focused medical professional with 8+ years of customer service experience in diverse industries and retail environments. Proficient in a number of related tasks, such as conflict resolution, time management, and providing administrative support. Strong interpersonal skills with the ability to establish rapport quickly, and interact with individuals in a positive manner. Seeking a medical field opportunity to utilize my diverse skills, knowledge and diligence to contribute to the continuing success, operation and profitability of an organization.

QUALIFICATIONS:

Medical Field Experience

Sterilization Techniques

Strong Communication Skills

Organizational Skills

Data Entry

Proficient in written and spoken English.

Multi-Tasker

WORK HISTORY:

Community Healthcare System Munster, IN. June 2022- Current

Central Sterilization Technician

Proficiently operate all equipment necessary for the cleaning and sterilization of surgical instruments and equipment

Assist incoming sterile processing technicians on proper sterilization techniques to ensure uniformity in following standard operating procedures

Operate various computer programs used in daily operations, including pulling preference cards and printing schedules and electronic mail to distribute to medical staff

Monitor biological and chemical wash solutions in decontaminating medical equipment and instruments.

Walmart Distribution Elwood, IL. September 2020- June 2022

Merchandise & Stocking Associate

Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise.

Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures.

Completed work assignments by using policies, data, and resources; collaborating with managers, co-workers, customers; communicating progress and information; determining and recommending ways to address improvement opportunities

Ingalls Memorial Hospital Harvey, IL. March 2020 -September 2020

Pharmacy Technician

Provides front-line assistance to customers with questions or concerns.

Supported pharmacy daily operations by assisting in the preparation, distribution and the record keeping function.

Generated medication labels and necessary reports for refilling medication carts, restocking MedStation units and other medications below par level.

Processes medical release of information requests that pertain to the patient's current hospitalization, following all rules and regulations.

Resolved medication discrepancies using proper documentation in a timely manner ns in the delivery of pharmaceutical supplies to patients.

Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.

Deliver Care Rx Mount Prospect, IL. February 2018- September 2018

Data Entry Clerk

Performed data entry processes for hospice patients, which involved the entry and processing of medication orders via the pharmacy’s operating system.

Answered phones, checking emails and messages to pharmacy and responding promptly and professionally.

Update patient profile with all the necessary information from prescription. Ensuring that patient’s allergies, therapies, and current medication are updated.

Adjudicating insurance claims and troubleshooting rejected claims.

Generating monthly statements, processing, and entering payments, and reconciling third-party claims.

Collaborate and communicated with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.

Independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.

Joyce’s Children Daycare Richton Park, IL. April 2015- February 2018

Child Care Provider/Staff Member

Supervised children during indoor and outdoor activities and created and maintained safe learning and playing environments.

Assisted the primary child care teacher in school operations and child care supervision

Observed and documented children’s behavior and progress, providing verbal updates to parents; notifying parents of potential behavioral issues.

Walgreens South Holland, IL. July 2008 to February 2017

Pharmacy Technician

Data input of prescription information into computer system for patients

Assisted pharmacy staff with drug inventory, purchasing, and receiving

Performed technical processes required to dispense medication to patients

Communicated with Healthcare providers, insurance companies, and patients in person, by email, fax and telephone

Processed customer medications filling prescriptions in a timely manner

Verified insurance for new or existing patients

Efficiently operated cash register and handled cash, checks and charge transactions

EDUCATION & CERTIFICATIONS:

Walgreens South Holland, IL July 2016- Present

Certification Pharmacy Technician Program: Completed

License Number: 049254397

American Heart Association, Cardiopulmonary Resuscitation (CPR) 2022-2025

Saint Joseph Services Chicago, IL. 2017

General Education Diploma: Completed

COMPUTER SKILLS:

Microsoft Office Suite

Docutracks Software

Ability to type 35 wpm

Window OS

HBS Management Systems

Microsoft Outlook

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