RAFAEL ALDEA

**** ********* ******* **, ******, VA 22182 202-***-**** ad31fv@r.postjobfree.com

Authorized to work for any US employer.

Methodical and innovative team-player dedicated to continuous improvement and performance optimization. Skilled in diagnosing and resolving hardware, software, and network issues. Meet user needs by correctly configuring servers and system hardware based on defined requirements and scalability needs. Security- and cost-conscious with excellent attention to detail. I am seeking opportunities in the technology industry in the Vienna, VA area. SKILLS

Technical Support and Troubleshooting

Computer Security

Network and System Administration

Cisco and Fortinet Technologies

Bitdefender Server

Microsoft Windows Server and Microsoft Exchange

Server

Active Directory

Virtualization - Hyper-V

Fluent in English and native in Romanian

EDUCATION

Master of Science (M.S.): International Relations and Affairs - Romanian Diplomatic Institute - Bucharest, Romania September 2003 - December 2004

Master of Science (M.S.): Advanced Automation - University Politehnica of Bucharest - Romania September 2001 - July 2002

ERASMUS exchange student - Tampere University of Technology, Institute of Signal Processing - Tampere, Finland February 2001 - June 2001

Bachelor of Science (B.S.): Automation Control and Computer Science - University Politehnica of Bucharest - Romania September 1996 - September 2001

PROFESSIONAL COURSES

642-902 ROUTE - Implementing Cisco IP Routing - Omilogic - Bucharest, Romania - 201*-***-*** SWITCH - Implementing Cisco Switched Networks - Omilogic - Bucharest, Romania - 201*-***-*** TSHOOT - Troubleshooting and Maintaining Cisco IP Networks - Omilogic - Bucharest, Romania - 201*-***-*** SNRS - Securing Networks with Cisco Routers and Switches - Omilogic - Bucharest, Romania - 2011 6430 - Managing and Maintaining Windows Server 2008 Servers - Learning Solution - Bucharest, Romania - 2010 6437 - Designing a Windows Server 2008 Applications Infrastructure - Learning Solution - Bucharest, Romania - 2010 Microsoft Exchange 2010 Workshop - Microsoft - Bucharest, Romania - 2010 Configuration and use of CipherOptics encryption equipment - Concept Electronics - Bucharest, Romania - 2010 RH033 - Red Hat Linux Essentials - Romsys Consulting - Bucharest, Romania - 2010 RH133 - Enterprise Linux System Admin - Romsys Consulting - Bucharest, Romania - 2010 EXPERIENCE

IT System Engineer - Embassy of Romania to the US - Washington, DC October 2013 - September 2023

• Supported users with training, technical assistance and network improvements.

• Facilitated purchases of supplies and equipment by coordinating with qualified vendors.

• Resolved emergency issues quickly by maintaining organized spare parts inventory.

• Determined future maintenance and repair needs by analyzing equipment performance records.

• Evaluated and monitored system functionality to optimize performance.

• Performed maintenance to provide security and back up.

• Troubleshot software, detected viruses and diagnosed network issues.

• Performed system-level troubleshooting, diagnosed issues and implemented corrective actions.

• Addressed outages and accessibility issues to maintain consistent workflow.

• Met user needs with correct system hardware and software components.

• Provided specialized technical assistance for all diplomatic missions of Romania to North and South America. Deputy Director of the IT Department - Ministry of Foreign Affairs of Romania - Bucharest, Romania July 2011 - October 2013

• Assisted director with creation of long-range business strategy.

• Improved operational efficiency, quality and output with continuous management of day-to-day operations and special projects.

• Submitted budgets for approval at board meetings.

• Protected company interests as liaison between organization and external parties.

• Encouraged business autonomy, delegating tasks and duties to staff.

• Interpreted and explained company policies to partners and regulatory bodies.

• Executed policies and mandates to achieve organizational goals and objectives. IT System Engineer - Ministry of Foreign Affairs of Romania - Bucharest, Romania July 2010 - July 2011

• Performed maintenance to provide security and back up.

• Troubleshot software, detected viruses and diagnosed network issues.

• Supported short- and long-term integration planning for system-level and subsystem functionality improvements

• Participated in meetings to report progress and developments.

• Addressed outages and accessibility issues to maintain consistent workflow. IT Network Consultant - Inter-Parliamentary Union - New York, NY June 2006 - July 2010

• Operated and maintained general service network infrastructure with associated troubleshooting and management of configurations on network routers, switches and firewalls.

• Secured network against intrusion, keeping software patched and system settings up-to-date.

• Configured security settings and access permissions for groups or individuals. IT System Engineer - Permanent Mission of Romania to the UN - New York, NY October 2005 - July 2010

• Supported users with training, technical assistance and network improvements.

• Facilitated purchases of supplies and equipment by coordinating with qualified vendors.

• Resolved emergency issues quickly by maintaining organized spare parts inventory.

• Determined future maintenance and repair needs by analyzing equipment performance records.

• Evaluated and monitored system functionality to optimize performance.

• Performed maintenance to provide security and back up.

• Troubleshot software, detected viruses and diagnosed network issues.

• Performed system-level troubleshooting, diagnosed issues and implemented corrective actions.

• Addressed outages and accessibility issues to maintain consistent workflow.

• Met user needs with correct system hardware and software components.

• Provided specialized technical assistance for all diplomatic missions of Romania to the US and Canada. IT System Engineer - Ministry of Foreign Affairs of Romania - Bucharest, Romania April 2003 - October 2005

• Performed maintenance to provide security and back up.

• Troubleshot software, detected viruses and diagnosed network issues.

• Supported short- and long-term integration planning for system-level and subsystem functionality improvements

• Participated in meetings to report progress and developments.

• Addressed outages and accessibility issues to maintain consistent workflow. Assistant Researcher - Tampere University of Technology, Institute of Signal Processing - Tampere, Finland February 2001 - June 2001

• Involved in study and research activities in the field of biomedical signal processing. The research results were presented as the technical report "MDL-Based Piecewise Linear Approximation of ECG Signals" and a published article

(”Using stochastic complexity for ECG signal analysis” – EUSIPCO 2002, coauthored with Ciprian Doru Giurcaneanu).

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