Customer Service Assistant Manager

Robert Albert

Cedar Park, Texas, United States

***********@*****.***

linkedin.com/in/robert-albert-79415114

Summary

Specialties: Inventories,assistant manager, customer service, delivery, digital imaging, electronics, fast, merchandising, pick, pricing, receiving, sales, scheduling, supervisory skills, Experience

Inventory Specialist

Texas Commission on Environmental Quality

Apr 2023 - Present (11 months)

Process daily inbound shipment and route to correct department Process requisitions for parts/instruments to support 61 state monitoring locations in a timely manner Ship outward bound requisitions daily

Monitor and adjust inventory daily using state inventory system Add new stock to inventory per department guidelines Assist departments with locating inventory items in stock. Communicate within division using Outlook Teams and phone. Utilize Excel and other Microsoft programs to maintain inventory works of key items. Inventory Manager

Cellular Sales

Jul 2010 - Jun 2022 (12 years)

Managed inventory levels for 38 locations utilizing company inventory management system Managed returns process including customer and vendor returns Assisted with company merchandising standards

Increased market profitably by lowering locations inventory to levels to reflect sales velocity Supervisor

Best Buy

Aug 2006 - Jun 2009 (2 years 11 months)

Experience in Inventory control, Merchandising and Sales Participated in the opening of 3 new locations from initial set up to grand opening Experience in the hiring process and the training and development of new employees Merchandise Supervisor

Walmart

Nov 2005 - Aug 2006 (10 months)

Hourly supervisor of electronics/home entertainment department.Responsible for sales,scheduling of associates .pricing integrity and profitability of the department. Robert Albert - page 1

P&D Driver

FedEx Ground

May 2001 - Nov 2005 (4 years 7 months)

Daily delivery and pick up of customer shipments in a timely and efficient manner Receiving Manager

Bed Bath

Aug 1999 - Mar 2001 (1 year 8 months)

Scheduling and receiving all store freight, ordering and merchandising of departments: housewares and closet.

Responsible for accurate store inventory counts

Coordinated with sales staff for efficient freight flow from back room to sales floor Assistant Manager

Walmart

Oct 1991 - Aug 1999 (7 years 11 months)

Multiple positions held

Hourly department manager for 6 years including Toys Housewares Garden Center. Average sales of 1.7 million annually

Assistant Manager for 2 years

Responsible for productivity and profitability of 8 departments and back office operations Education

South Kitsap HS US - Wa

GED, General Studies

1980 - 1982

South Kitsap HS US - WA

1980 - 1981

High School

GED

1979 - 1981

Central Columbia HS

1978 - 1979

Skills

People Management • Communication • Analytical Skills • Leadership • Team Building • Logistics Management • Time Management • Problem Solving • Process Improvement • Customer Service Robert Albert - page 2

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