DeAnna Ratliff

1-540-***-****

ad31a7@r.postjobfree.com

Daytona Beach, FL

I am an ambitious wife and mother of four adults, with a Bachelor of Science degree in Criminal Justice. Possesses strong people skills and a desire to work with the public. Authorized to work in the US for any employer.

Work History

Social Service Director

Alleghany Health and Rehab

Clifton Forge, VA

September 2023 to November 2023

Duties:

Admit/discharge residents.

Counsel residents/families.

Write a Care-Plan for the resident.

Administer Psychosocial assessments on residents.

Investigate abuse/incidents within the facility.

Do PIPS/QAPI reports.

Find residents housing when they are discharged.

Advocate for residents.

Run Resident Council meetings.

Run Medicare meetings, Investigation meetings, Falls meeting, Weight meeting, Care-Plan meeting, and abuse meeting.

Write Psychotropic drug reports.

Long Term Care certified through the state of Virginia.

F&C Benefits, Self-Sufficiency, & Fraud Management Supervisor II

Virginia Department of Social Services:

Rockbridge Area Department of Social Services

Lexington, VA

January 2023 to August 2023

Duties:

F&C (Family and Children) Benefit Programs Supervisor II:

Supervise Programs Specialists (Medicaid, SNAP, and Energy) who determine eligibility for government assistance programs and a variety of other staff.

Train, lead, and develop staff and monitor case management service.

Self Sufficiency Supervisor II:

Train, lead and develop a team to provide programs such as TANF, VIEW, and

Childcare to our community.

Provide supervision to programs aimed at increasing individuals’ self-sufficiency, including housing, childcare, financial assistance, and workforce development programs.

Provide oversight to case management services to help strengthen and empower our citizens.

Serve as a collaborative member of our leadership team.

Write up the VIEW funding report for our agency for approval by the state of

Virginia.

Fraud Management Supervisor II:

Final review, approval, and classification of investigations to reduce public assistance fraud, waste, and abuse.

Gather evidence.

Write up fraud referrals for Grand Jury.

Write up the Fraud funding report for our agency for approval by the State of

Virginia.

Advanced in interview skills, training, investigating, gathering evidence, and reading cases.

Benefit Programs Supervisor and Self Sufficiency Supervisor

State of Virginia Department of Social Services

Alleghany County Social Services

Covington, VA

October 2018 to November 2022

Duties:

F&C (Family and Children) Benefit Programs Supervisor:

Supervise Programs Specialist (Medicaid, SNAP, and Energy) who determine eligibility for government assistance programs and a variety of other staff.

Train, lead, and develop staff and monitor case management service.

Self Sufficiency Supervisor:

Train, lead and develop a team to provide programs such as TANF, VIEW, and

Childcare to our community.

Provide supervision to programs aimed at increasing individuals’ self-sufficiency, including housing, childcare, financial assistance, and workforce development programs.

Provide oversight to case management services to help strengthen and empower our citizens.

Serve as a collaborative member of our leadership team.

Write up the VIEW funding report for our agency for approval by the state of Virginia.

I am advanced in interview skills, training, and reading cases.

Front Desk/Night Auditor

Hampton by Hilton

Covington, VA

July 2017 to February 2018

Duties:

Did all Front Desk related work such as checking in/out guest.

Did billing of guest.

Answered switchboard.

Supervised the hotel.

Did night audits.

Watched security cameras.

Education

Bachelor of Science in Criminal Justice

Southern New Hampshire University

Manchester, NH

December 2022 to October 2023

Kaplan University On-Line

Cedar Rapids, IA

Criminal Justice

March 2010 to August 2014

Clayton High School

Clayton, NJ

Academic Studies

September 1986 to June 1990

Skills

FMLA (5 years)

Java (5 years)

Databases (10+ years)

Writing Skills (10+ years)

Medical Records (2 years)

Case Management (4 years)

Crisis Intervention (4 years)

Management (6 years)

Public speaking (2 years)

Microsoft Office (10+ years)

Organizational skills (10+ years)

Guest Service (1 year)

Human Resource (4 years)

AWS (2 years)

Microsoft Excel (8 years)

Interviewing (6 years)

Night Audit (1 year)

ADP (8 years)

Operating Systems

JavaScript (4 years)

Typing

Data collection (10+ years)

Administrative Experience (7 years)

S3 (4 years)

HTML5

Computer literacy (10+ years)

Fraud Investigator (6 years)

Front Desk (1 year)

Bookkeeping (2 years)

Microsoft Edge (2 years)

Microsoft SQL Server (3 years)

Supervising experience (5 years)

Negotiation (5 years)

Google Suite (7 years)

Social Work (4 years)

Leadership (5 years)

MySQL (2 years)

Civil rights (7 years)

Fraud Certified (5 years)

Social work

Biostatistics

Criminal investigation

Adult Protective Services

Elderly investigation

SNAP Certified

Medicaid (F&C, ABD, and LTC Certified)

SPIDeR

SOLQ

VEC

VACourt System

LexisNexis

SAS

DMAS

SVES

SAVES

REFERENCES

Dawn Riddle Virginia Department of Social Services-DARs

Phone: 540-***-****

Margarite Irwin Virginia Department of Social Services-Fraud Investigator

Phone: 434-***-****

Doris Childs Retired from Virginia Department of Social Services

Phone: 540-***-****

Contact this candidate