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Customer Service Data Entry

Location:
Lawrenceville, GA
Posted:
March 01, 2024

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Resume:

Tamika Archie

Lawrenceville, GA *****470-***-**** • ad31a6@r.postjobfree.com • WWW: Bold Profile

Professional Summary

Dynamic and results-driven professional with a proven track record of success across diverse industries. Known for the ability to adapt quickly to new environments and deliver exceptional results, both in traditional and remote work settings. Adept at fostering collaborative relationships and driving initiatives to completion, whether in-person or virtually. Strong communication and problem-solving skills combined with a passion for continuous improvement. Seeking opportunities to leverage skills and experience in a challenging and rewarding remote role. Skills

Proficient in Workday for payroll processing

Excellent problem-solving and analytical skills

Strong communication skills with a focus on

outstanding customer service

Flexible and adaptable in a changing

environment

Exceptional organizational skills with the

ability to multi-task effectively

Detail-oriented with good time management

skills

Self-directed with the ability to meet tight

deadlines

Strong data entry and research skills

Ability to establish and maintain effective

working relationships

Excellent mathematical skills and attention to

detail

Work History

Chart Retrieval Specialist, 06/2023 to Current

Episource/Konnect Resources LLC – Brea, CA

Managed requests for medical records and patient data from healthcare facilities using efficient data entry methods

Ensured compliance with legal and regulatory requirements, including HIPAA, in record retrieval and handling

Maintained accurate logs of all requests made and effectively communicated with healthcare facilities to request medical records and patient data Analyzed requested records for completeness and accuracy, demonstrating attention to detail and problem-solving abilities

Provided outstanding customer service, addressing client inquiries and concerns promptly and professionally.

Caregiver for Mother, 02/2019 to 06/2023

Self-employed – Norcross, GA

Provided dedicated caregiving to my mother, demonstrating patience and compassion in managing her health challenges

Managed medication administration, household tasks, and errands with meticulous attention to detail

Liaised with key accounts to deliver targeted administrative household support, exhibiting strong organizational skills and adaptability.

Senior Surrogate's Court Clerk I, 12/2010 to 02/2019 NYS Unified Court System – Jamaica, NY

Managed financial operations, processed invoices, and handled accounts payable/receivable, demonstrating strong data entry skills and attention to detail Assisted in legal procedures and facilitated stakeholder communication, exhibiting excellent communication and problem-solving abilities

Coordinated hearings and trials, ensuring efficient case management and timely resolution of legal matters.

Senior Court Office Assistant IV, 12/2007 to 12/2010 NYS Unified Court System – Jamaica, NY

Served as a liaison between court departments, legal professionals, and the public, delivering excellent customer service and support

Managed court calendars, scheduled proceedings, and prepared crucial legal documents, showcasing strong organizational skills and attention to detail Supported administrative tasks and managed inventory, demonstrating adaptability and flexibility in a dynamic work environment.

Education

High School Diploma: Humanities and Intermediate Studies, 01/1996 Manhattan Day/Night Comprehensive High School - New York, NY Certifications

Notary Public

Certified Travel Agent



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