Administrative Assistant Customer Service

Qumara Fullman

*********@*****.*** Tel: 908-***-****

Objective: Highly motivated professional seeking position to work in a fast paced environment and utilize my work experience to help your company.

Skills/Qualifications:

●Knowledge of medical terminology Strong verbal/written communication skills

●Strong attention to detail Professional telephone manner

●Good organization skills Punctual & reliable

●Proficient in Microsoft Office Ability to maintain confidentiality

Work History:

Proceeds, Inc: Elizabeth, NJ 09/2017-05/2018

Administrative Assistant

Organized spreadsheets containing clients’ information.

Communicated with labs to ensure accurate completion of blood tests.

Processed insurance information and input in secured software system.

Updated electronic health records in database & followed confidentiality procedures.

Performed administrative tasks such as handling of mail, copying, scanning and faxing documents.

Amazon Fulfillment Center: Carteret, NJ 09/2016-02/2017

Fulfillment Associate

Packed and sorted boxes for shipping.

Dealt with problems associated with shipping.

Scanned and managed damaged items through the computer system.

Maintained a clean and organized work area.

Interstate Blood Bank: Philadelphia, PA 09/2013-07/2016

Responsible for intake and completion of blood donors ‘health history.

Confirmed individuals’ eligibility status.

Maintained an organized record system while following regulations for confidentiality.

Responsible for ordering and restocking supplies.

Took donors vitals and performed finger pricks for iron levels.

Provided excellent customer service to donors.

Education

Union County College, Elizbeth, NJ Certification - 03/2018

Benjamin Franklin High School, Philadelphia, PA H/S Diploma - 2011

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