Gabrielle Whitney

Ankeny, IA

ad316m@r.postjobfree.com

+1-515-***-****

I have worked mostly in the security, retail, and bartending fields with a strong desire for something more heart pumping and exciting. Ambitious and flexible person who is calm under pressure and works well in fast-paced, team-based environments. I am seeking a very long career with room for advancement.

Authorized to work in the US for any employer

Work Experience

Prep Cook/Line Cook

Glenora Wine Cellars - Dundee, NY

March 2022 to August 2022

Supervisor: Executive Chef Simon 315-***-**** - Can Contact Sous Chef Steven: 843-***-**** - Can Contact

Pastry Chef Patti: 252-***-**** - Can Contact

Bartender

Hyperion Field Club - Johnston, IA

August 2021 to January 2022

• Tend to guests needs

• Provide a safe environment for gets

• Adhere to state laws for sales of alcoholic beverages

• Preform tasks in an orderly fashion

Bartender/Server

Des Moines Golf and Country Club - West Des Moines, IA July 2019 to August 2021

Fill guest orders

Meet guest needs

Mix beverages to meet guest standards

Obey state laws in regard to any and all alcohol sales Keep work area clean and satisfactory

Maintain employer needs in a timely fashion

Armed Security Officer

Midwest security Patrol - Clive, IA

August 2019 to December 2020

Armed bar security, patrol designated areas, maintain safe environment, foot patrols of designated locations, weekly/nightly reports

Security Officer

Allied Universal Security Services - Des Moines, IA November 2017 to February 2018

Start Date: 11/2017 End Date: 02/2018

Supervisor: Lieutenant Baumert

May Contact: Yes

Job Duties: • Patrol set area and perimeter per orders • AUDIX (Dispatch) • Main gate and truck gate duties per instruction • Safety and hazard patrol • File Reports and paperwork in timely fashion • Monitor entrance and exit of guests and employees on and off property Security Officer

Securitas Security Services - West Des Moines, IA

April 2016 to March 2017

Location: 1011 Office Park Rd #2 West Des Moines, Iowa, 50265 Phone Number: 515-***-****

Job Title: Security Officer

Start Date: 04/2016 End Date: 03/2017

Supervisor: Patrick

May Contact: Yes

Job Duties: • Monitor guests and employees entering and exiting the facility • Monitor metal detectors

• Monitor objects brought onto property • Maintain professional appearance • Write daily reports for safety and unauthorized objects

Manager on Duty

Dollar General - Des Moines, IA

May 2012 to September 2014

Start Date: 05/2012 End Date: 09/2014

Supervisor: Demetrius Scott

May Contact: Yes

Job Duties: • Managed staff of six sales associates and one team leaders.

• Reported to the district manager regarding all store and staff issues.

• Inventory, stock, truck, display.

• Cash handling, safe, and till count.

• Customer service, returns, complaint management

Education

Associates of Applied Science in Criminal Justice/Law Enforcement Kaplan University - Urbandale, IA

Associates of Applied Science in Criminal Justice/Law Enforcement Des Moines Area Community College - Ankeny, IA

Skills

• collection (Less than 1 year)

• Customer service (10+ years)

• Data collection (2 years)

• Excel (8 years)

• Highly organized (8 years)

• Microsoft Outlook (Less than 1 year)

• Outlook (Less than 1 year)

• problem solver (8 years)

• RECEPTIONIST (2 years)

• RETAIL SALES (8 years)

• time management (10+ years)

• VERY ORGANIZED (8 years)

• Weapons (1 year)

• Word (10+ years)

• Security (3 years)

• Organizational Skills (8 years)

• Cash Handling

• Typing

• Management

• Stocking

• Bartending

• Restaurant Experience

• Hospitality Experience

• Warehouse Experience

• JavaScript

Certifications and Licenses

Concealed Carry Class

May 2020

Completion of concealed carry class at indoor range. First Aid CPR AED

February 2020 to July 2022

Weapons Permit

June 2020 to June 2025

Nonprofessional multi-state carry and conceal weapons permit. Bartender License

Guard Card

Armed Security License

Food Handler Certification

Assessments

Bartending — Expert

January 2020

Understanding, pouring, and mixing drink orders

Full results: Expert

Coffee Shop Manager — Highly Proficient

January 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Highly Proficient

Attention to Detail — Proficient

May 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

First Aid — Proficient

May 2020

Treating common medical emergencies

Full results: Proficient

Food Safety — Highly Proficient

May 2020

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient

Work Style: Perseverance — Highly Proficient

May 2020

Staying focused on a long-term goal despite difficulties, valuing productive use of one's time, and striving for excellence

Full results: Highly Proficient

Customer Service — Proficient

August 2020

Identifying and resolving common customer issues

Full results: Proficient

Sales Skills — Proficient

August 2020

Influencing and negotiating with customers

Full results: Proficient

Food Service: Customer Situations — Familiar

April 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Familiar

Workplace Safety — Familiar

June 2020

Using safe practices at work

Full results: Familiar

Work Style: Conscientiousness — Expert

August 2020

Tendency to be well-organized, rule-abiding, and hard-working Full results: Expert

Customer Focus & Orientation — Proficient

August 2020

Responding to customer situations with sensitivity Full results: Proficient

Food Service: Customer Situations — Proficient

August 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Proficient

Cooking Skills: Basic Food Preparation — Proficient August 2020

Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Proficient

Retail Customer Service — Expert

August 2020

Comprehending and responding to retail customer needs. Full results: Expert

Verbal Communication — Highly Proficient

August 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Work Style: Conscientiousness — Expert

August 2020

Tendency to be well-organized, rule-abiding, and hard-working Full results: Expert

Attention to Detail — Proficient

May 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Customer Focus & Orientation — Proficient

August 2020

Responding to customer situations with sensitivity Full results: Proficient

Security Guard Skills — Proficient

August 2020

Assessing risks, enforcing security standards, and handling complaints. Full results: Proficient

Customer Service Fit — Highly Proficient

August 2020

Measures the traits that are important for success for customer service roles Full results: Highly Proficient

Cashier Skills — Highly Proficient

October 2020

Counting cash, processing transactions, following written procedures, and attending to details Full results: Highly Proficient

Bartending — Proficient

September 2020

Understanding, pouring, and mixing drink orders

Full results: Proficient

Food Safety — Highly Proficient

May 2020

Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient

Attention to detail — Proficient

December 2020

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work Style: Conscientiousness — Expert

August 2020

Tendency to be well-organized, rule-abiding, and hard-working Full results: Expert

Retail Customer Service — Expert

August 2020

Comprehending and responding to retail customer needs. Full results: Expert

Data Entry: Accuracy — Proficient

August 2020

Entering data quickly and accurately

Full results: Proficient

Manufacturing Fit — Highly Proficient

December 2020

Measures the traits that are important for success in manufacturing roles Full results: Highly Proficient

Automotive maintenance — Familiar

October 2020

Knowledge of vehicles, vehicle maintenance, and repairs Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

• Strong decision maker

• Data collection

• Weapons Safety

• Criminal law knowledge

• Customer-focused

• Skilled trainer

• Adherence to high customer service standards

• Excellent time management skills

• Effective problem solver

• Microsoft Outlook, Word and Excel

• Exceptional communicator

• Strong work ethic

• Highly organized

Contact this candidate