Jennifer Stonick

Client Service Specialist

Contact

***** ****** ******

Garden Grove, CA. 92840

657-***-****

ad316j@r.postjobfree.com

Objective

As a client service specialist, my main objective is to combine my genuine love of people, problem solving techniques, strong communication skills with my desire to reach every client and provide the highest level of quality care and support. I am honored to have been the recipient of the “Going Above and Beyond, Customer Service & Support (2013),and “Leadership in 2015” awards. I can comfortably take on leadership roles as well as a being a productive team player.

Education

University of Phoenix

Online Learning Program

BS Criminal Science

GPA 3.97

Key Skills

Accounts receivable

Client Service & Support Collections Conflict Resolution

Floral Design

Management

Marketing

Onboarding

Experience

February 2021- Present

Owner• New Rose Floral

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November 2016- January 2021

Shop Manager• Nightspot Tattoo Studio

August 2011- September 2016

Office Manager • United States Pools Corporation

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Leadership

Implemented the use of GPS tracking systems in all company vehicles and as a result, our accounting department reported an 18% reduction in unauthorized overtime due to unnecessary stops during business hours. This compliance requirement slashed our fuel costs by 28% in the 3rd quarter of 2014 and an unprecedented 41% in our 1st quarter of 2015.

References

Available upon request