Data Entry Customer Service

CAREER OBJECTIVE

EXPERIENCE

JESSICA MINDER

267-***-**** ********@*****.*** Ambler, PA 19002

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Appen

Ambler, PA August 2021 - Present

Work projects independently

CONTRACT WORKER

Met deadlines while maintaining high-quality

deliverables.

Experienced with social media and

communications platforms.

Managed and coordinated multiple projects while

ensuring timely completion.

Dollar Tree

North Wales, PA November 2015 - August 2017

CUSTOMER SERVICE REPRESENTATIVE

Processed orders, returns, and exchanges in an

accurate and efficient manner.

Developed and maintained working knowledge of

internal policies, procedures, and services to

appropriately address customer issues.

Processed orders and detailed transaction

information to customers.

CVS

Chalfont, PA May 2015 - July 2016

SHIFT SUPERVISOR

Managed store closing and opening procedures to

ensure safety and security.

Managed inventory levels and minimized loss,

following company systems and guidelines.

Oversaw shift operations to create quality

products that met company standards.

Acute Care

Hatboro, PA January 2012 - April 2016

DISPATCHER/EMT-B

Oversaw dispatch activities and enforced

compliance with laws and regulations.

Managed the dispatch of field personnel to various

locations in an organized and timely manner.

Relayed information to or from work crews using

telephones and two-way radios.

Created detailed reports on all dispatched jobs,

which included information such as arrival times

and completion times.

Conferred with customers or supervising

personnel to address and resolve issues.

Dispatched workers and crews to assigned

locations.

EDUCATION

SKILLS

CERTIFICATIONS

REFERENCES

ADDITIONAL INFORMATION

Coordinated daily workflow in adherence with

critical timelines.

Developed and maintained relationships with

clients, vendors, and other stakeholders to

facilitate successful operations.

Maintained files of work and services performed. Dispatched different level of care to specific level of care calls based on client need.

Maintaining good relationships and open

communication with various medical facilities

Understood various insurance policies and

coverage. Verification of benefits

Devry, Fort Washington, PA March 2012

COMPLETED COURSEWORK TOWARDS BACHELOR OF SCIENCE (B.S.) IN BUSINESS/ CRIMINAL JUSTICE

PADOE, Danville, PA October 1999

Relevant Coursework

HIGH SCHOOL DIPLOMA

GED

Customer Relations Data entry

Computer systems Communication

EMT-B First aid/CPR

References available upon request

Experience with most Microsoft applications.

Experience working in various medical settings.

Experience in various retail/customer service positions from entry level to management Experience in creative writing with poetry publications.

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