Customer Service Assistant Manager
Resume:
Carlos Penate López
Customer service full time and part time
Fairfield, CA 94534
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Restaurant manager and store manager/assistant manager Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer service associate/coordinator front end in front of the house at TJ Maxx
TJ Maxx - Fairfield, CA
September 2023 to Present
I work in customer service at Tjmaxx. I am a liter at TJ Maxx. I am a coordinator. I work with the front and of customer service and manage the front of the store giving excellent customer service training the new associates in the front of the store making sure employees are taking breaks. Employees are Giving excellent customer service and also making sure the store is organized for the next person that’s coming in for the next shift in the morning or night and also training new employees in front of for customer service making sure every associate is offering the Tjmaxx credit card and giving excellent customer service as well and the store is organized as well Cashier/sales advisor
7 Flags Car Wash - Fairfield, CA
August 2022 to September 2023
Doing cashiering help customers and members and also do memberships to sign up for new members and also do reloading into the car wash and do customer service and cleaning of the parking lot Fine Jewelry Associate
Macy's - Fairfield, CA
September 2021 to August 2022
I started in the return department at your service at Macys within about two weeks Macy’s have transfer me to the fine jewelry department. Do you the fact that they had an opening and I spoke Spanish and English
Popeyes manager / assistant manager
Ashria LLC - Fairfield, CA
June 2020 to March 2021
1. Make sure the store is running properly please give me an exclamation customer service do inventory labor scheduling training and assisted Store with tenets and re-trained employees McDonalds Manager/ cashier
McDonald's - Ca
January 2019 to March 2021
shift leader Verified safe and make sure store it ready for the oping manager coming in. Take Oder make sure the store is running the and Oder. And employees are Manager Assistant / store manager
Taco Bell - Martinez, CA
February 2000 to August 2020
Help customer make sure the team read sart new shift and is ready for dinner or lunch give bear if any need bear do payroll schedule team do food Oder and team is happy and customer sever is geart Do scheduling inventory payroll and train employees as they come and get the stuff ready for the store next morning
Education
High school diploma
Pittsburg School (High)
September 2006 to June 2010
Skills
• Management (10+ years)
• Cash Handling (9 years)
• Cash Handling (9 years)
• Customer Service Skills (10+ years)
• Inventory (7 years)
• Inventory Management
• Sales (8 years)
• Scheduling (10+ years)
• Team Building (8 years)
• training (10+ years)
• Store Management Experience
• Assistant Manager Experience
• Supervising Experience
• Shift Management
• Food Industry
• POS
• Retail Sales
• Leadership
• Restaurant experience
• Restaurant management
• Food Preparation
• Merchandising
• Banquet Experience
• Profit & Loss
• Kitchen Management Experience
• Catering
• Serving Experience
• Food Safety
• Retail management
• Hospitality
• Typing
• Human Resources
• Recruiting
• Microsoft Word
• Ophthalmology
• Inside sales
• Customer service
• Practice management
• Customer relationship management
• Spanish
• Budgeting
• Teaching
• Cash register
• Customer service
• Retail sales
• Cash handling
• Sales
• Customer relationship management
• POS
• Leadership
Languages
• Spanish - Fluent
Certifications and Licenses
Licensed Clinical Social Worker
LPC
CPR Certification
Non-CDL Class C
Substance Abuse Counseling Certification
Additional Information
Food handler certificate
Contact this candidate