NAMAN PARDHE Phone: 973-***-****

Address: **** ******* ****** ***# **, Bronx, NY-10461 Email: ad30y9@r.postjobfree.com

Highly skilled IT technical leader with experience in providing comprehensive technical support to end-users in media, customer service, and professional recruitment industries. Successful in installing, upgrading, and configuring innovative applications on Windows, Mac and various other operating systems and providing technical support to optimize workflows and minimize business interruptions. Seeking to utilize expertise in information technology to take next career step with a highly respected firm.

WORK EXPERIENCE:

STARZ Inc. (A LIONSGATE Company) June 2019 – Present

Senior Client Systems Engineer New York,United States

Performed diagnostics and troubleshooting of system issues, documented help desk tickets/resolutions, and maintained equipment inventory lists via ServiceNow.

Continuous system monitoring, ensuring minimal downtime through proactively recognizing potential issues and taking action to mitigate them.

Managed vendor relationships for various infrastructure and application support projects.

Successfully administered user accounts, Exchange mailboxes, and security and distribution and Supported Active Directory users and computers including creating new accounts, resetting passwords and troubleshot share folders permissions issues.

Analyzed and diagnosed DNS/DHCP/VPN and other networking issues and also identified security vulnerabilities and implemented procedures to ensure data center met all security requirements.

Assigned, configured and maintained the IP and Conference phones using CUCM.

Reduced risk through the development and implementation of MDM policies (MobileIron and Intune) — including security and reporting — while keeping incidents below the required 5 percent threshold.

Administer Single Sign On with OKTA, Google Workspace, Global Meet, Splunk On-Call, Adobe, MSDN etc.

Provide support using tools such as SCCM and JAMF Casper Management.

Responsible for the maintenance and repair of routers, switches, and backup systems integral to network functionality.

Prepared, managed and distributed Apple iOS phones for travel and use for tourists using Apple Configurator.

Configuration and support of meeting room, AV and video conferencing kit using Cisco Telepresence equipment

Successfully implement and manage various projects with agile methodologies

Able to deliver clear and concise communication.

Constructure Technologies March 2018 – May 2019

IT/AV Manager New York, United States

Plan, organize, control and evaluate IT and electronic data operations.

Designing, building, deploying, and maintaining the IT infrastructure using the latest technology

Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.

Maintaining organization’s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies.

Administer OKTA, JAMF, Google Suite, MS Suite, Pager-Duty, Adobe etc.

Use and maintain software, such as firewalls and data encryption programs, to protect sensitive information

US Tech Solutions June 2017 – Dec 2017

Network Support Engineer New Jersey, United States

Provided first hand support to diagnose and troubleshoot hardware and software problems including desktop, laptop, copier, fax, ip-phones, WAN, LAN and Firewalls.

Planned, implemented and maintained critical network infrastructure services (i.e. DNS and DHCP).

Configured, implemented, and supported Cisco routers (2800s, 3800s), switches (2960, 3550, 3560, 4500) and firewalls.

Configured, implemented, and troubleshot layer 2 switching: Trunking, RSTP+, EtherChannel, Inter-Vlan, and HSRP.

Troubleshot and resolved LAN/WAN connectivity issues and implement NAT and ACL for network security.

Infosol Private Limited Sep 2014 – Sept 2015

Radio Frequency Engineer Mumbai, India

Performed RF-LOS survey and data logging for HSPA+ and LTE, signal verification, data collection.

Generated GNG reports, SC plots, analyzing the Drop calls and Access Failures.

Worked & Assisted the Sr. RF Engineers in resolving network issues, thereby assisted in meeting network KPI's.

Monitored various radio parameters and channel related parameters of each site using TEMS.

Air India April 2013 – April 2014

Project Intern Mumbai, India

Designed circuitry for the device used in Ground Based Augmentation System and Safety Assessment (GBAS-TCAS).

Built a prototype using ATmega16 Microcontroller, Obstacle Sensors, Optical Sensor (IR) which demonstrated collision avoidance system and zero – visibility landing.

Co-ordinate with the team and the senior engineers in the industry and solved many problems arising in the Project Work.

EDUCATION:

Master’s in Project Management Jan 2021 - Present

Master’s in Electrical and Computer Engineering, Computer Networking (GPA: 3.4) Jan 2016 – Jan 2018

Bachelors in Engineering, Electronics & Telecommunications (GPA: 3.6) July 2010 – July 2014

CERTIFICATION:

200-120 - Cisco Certified Network Associate (CCNA- Routing and Switching) - CSCO13040640.

SKILLS:

AV: Cisco Telepresence SX80/SX20, Cisco WebEx Room Kit and Board, Polycom Real presence group 500.

Sniffer/Software: Solarwinds, Wireshark, GNS3, Putty, VMware, Cisco Packet Tracer, Ping Plotter, Visio.

Programming/Scripting Languages: Python, PowerShell, Bash.

Hardware Equipment: Access Points, Routers, Switches, Hubs, NICs, Servers, Storage devices, Network Analyzer.

Platform: Windows XP / 7/ 10, MacOS, Citrix, Linux.

Other Skills: Technical Management, Strategic Planning, Quality Management, Team player, Quick learner with excellent communication skills.

ACHIEVEMENTS:

Student Coordinator, Vector: Managed a team of 10 volunteers in organizing events like Rhythms, Junoon, etc.

Coordinating head, Annual Cultural and Technical Festival, ACPCE: Coordinated with cultural heads of other Colleges.

Student Coordinator, Job Placement Cell, ACPCE: Invited and coordinated the HR departments of different companies.

District level football player and Club level table tennis player.

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