Inventory Control Customer Service
Resume:
Erika Husketh
McKenney, VA *****
**********@*****.***
Authorized to work in the US for any employer
Work Experience
Picker
Amazon Warehouse - Chester, VA
November 2020 to Present
Locating customers orders to meet quality standard shipping times and custom packaging time. Labor share with inventory control(ICQA) in every bin for quality or theft. Other labor shares consisted of packing, stow, and training. Packing would be needed when custom packaging times are high. Orders would be put in boxes and sent down assembly line. Bank Representative
Teleperformance USSA - McKenney, VA
February 2023 to May 2023
Greet guests with welcoming acknowledgement of rank within their military status. Verify their identity for security protection. Update any information as needed as with addresses, phone numbers, and email addresses. Main purpose of position was for closing and opening bank accounts. Another purpose was to also close bank cards, open bank cards, file a dispute, and send checks. If a call was handed on my line, I must transfer to the right location due to it not going to the right location or a new call came in. Resigned due to production with permanent job requirements. Stocker
Food Lion - Dinwiddie, VA
October 2018 to December 2020
Transferred from Office Clerk from another location, and within 6 months, transferred to stock. Rotating daytime stocker as needed. Would rotate dry goods for quality and safety standards for customer satisfaction and protocols. Resigned due to higher pay and better benefits. Merchandiser
Driveline - Richmond, VA
February 2016 to October 2020
Locate outdated merchandise with new planogram ready to be set. Planogram could consist of store also be in remodel stage for gaining customers attention. Labels would need to be applied to outdated merchandise for continuous flow of products and no overstock. Resigned due to less travel and higher pay and better benefits.
Retail Sales Lead
Cracker Barrel - Virginia Beach, VA
March 2016 to June 2017
Greet guests for the passion of Cracker Barrel. Show guests how food and gifts are the pleasure of bringing family and friends together. Quality was in everything, as to attitude and freshness with inventory control on candy and restaurant food. Team lead was in control for planogram resets when seasons changed. When cash stands needed money, or new ideas would come to the table, I would be the one to report to the retail manager. Resigned due to permanent address in a different location. Education
Associate's Degree in General Studies
Southside Virginia Community College - Alberta, VA January 2022 to Present
Skills
• Shipping & Receiving
• Office experience
• Microsoft Powerpoint
• Typing
• Food service
• Microsoft Office
• Customer service
• Manufacturing
Languages
• English - Expert
Certifications and Licenses
Driver's License
March 2020 to March 2028
CPR Certification
Present
AED Certification
Present
First Aid Certification
Certified Home Health Aide
February 2024 to February 2028
Assessments
Call center customer service — Proficient
April 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Sales skills — Completed
January 2023
Influencing and negotiating with customers
Full results: Completed
Management & leadership skills: Impact & influence — Proficient August 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Customer service — Proficient
November 2022
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Proficient
January 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cleaner fit — Proficient
September 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Administrative assistant/receptionist — Completed
February 2024
Using basic scheduling and organizational skills in an office setting Full results: Completed
Warehouse safety — Proficient
May 2023
Using safe practices in a warehouse setting
Full results: Proficient
Attention to detail — Proficient
August 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Teamwork: Interpersonal skills — Proficient
August 2023
Responding to challenging team situations at work
Full results: Proficient
Customer focus & orientation — Proficient
April 2023
Responding to customer situations with sensitivity Full results: Proficient
Workplace safety — Proficient
May 2023
Using safe practices at work
Full results: Proficient
Work motivation — Proficient
January 2023
Level of motivation and discipline applied toward work Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
November 2022
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate