Erika Husketh

McKenney, VA *****

ad30wp@r.postjobfree.com

+1-434-***-****

Authorized to work in the US for any employer

Work Experience

Picker

Amazon Warehouse - Chester, VA

November 2020 to Present

Locating customers orders to meet quality standard shipping times and custom packaging time. Labor share with inventory control(ICQA) in every bin for quality or theft. Other labor shares consisted of packing, stow, and training. Packing would be needed when custom packaging times are high. Orders would be put in boxes and sent down assembly line. Bank Representative

Teleperformance USSA - McKenney, VA

February 2023 to May 2023

Greet guests with welcoming acknowledgement of rank within their military status. Verify their identity for security protection. Update any information as needed as with addresses, phone numbers, and email addresses. Main purpose of position was for closing and opening bank accounts. Another purpose was to also close bank cards, open bank cards, file a dispute, and send checks. If a call was handed on my line, I must transfer to the right location due to it not going to the right location or a new call came in. Resigned due to production with permanent job requirements. Stocker

Food Lion - Dinwiddie, VA

October 2018 to December 2020

Transferred from Office Clerk from another location, and within 6 months, transferred to stock. Rotating daytime stocker as needed. Would rotate dry goods for quality and safety standards for customer satisfaction and protocols. Resigned due to higher pay and better benefits. Merchandiser

Driveline - Richmond, VA

February 2016 to October 2020

Locate outdated merchandise with new planogram ready to be set. Planogram could consist of store also be in remodel stage for gaining customers attention. Labels would need to be applied to outdated merchandise for continuous flow of products and no overstock. Resigned due to less travel and higher pay and better benefits.

Retail Sales Lead

Cracker Barrel - Virginia Beach, VA

March 2016 to June 2017

Greet guests for the passion of Cracker Barrel. Show guests how food and gifts are the pleasure of bringing family and friends together. Quality was in everything, as to attitude and freshness with inventory control on candy and restaurant food. Team lead was in control for planogram resets when seasons changed. When cash stands needed money, or new ideas would come to the table, I would be the one to report to the retail manager. Resigned due to permanent address in a different location. Education

Associate's Degree in General Studies

Southside Virginia Community College - Alberta, VA January 2022 to Present

Skills

• Shipping & Receiving

• Office experience

• Microsoft Powerpoint

• Typing

• Food service

• Microsoft Office

• Customer service

• Manufacturing

Languages

• English - Expert

Certifications and Licenses

Driver's License

March 2020 to March 2028

CPR Certification

Present

AED Certification

Present

First Aid Certification

Certified Home Health Aide

February 2024 to February 2028

Assessments

Call center customer service — Proficient

April 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Sales skills — Completed

January 2023

Influencing and negotiating with customers

Full results: Completed

Management & leadership skills: Impact & influence — Proficient August 2023

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Customer service — Proficient

November 2022

Identifying and resolving common customer issues

Full results: Proficient

Work style: Reliability — Proficient

January 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cleaner fit — Proficient

September 2023

Measures the traits that are important for successful cleaners Full results: Proficient

Administrative assistant/receptionist — Completed

February 2024

Using basic scheduling and organizational skills in an office setting Full results: Completed

Warehouse safety — Proficient

May 2023

Using safe practices in a warehouse setting

Full results: Proficient

Attention to detail — Proficient

August 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Teamwork: Interpersonal skills — Proficient

August 2023

Responding to challenging team situations at work

Full results: Proficient

Customer focus & orientation — Proficient

April 2023

Responding to customer situations with sensitivity Full results: Proficient

Workplace safety — Proficient

May 2023

Using safe practices at work

Full results: Proficient

Work motivation — Proficient

January 2023

Level of motivation and discipline applied toward work Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

November 2022

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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