Tiffany Brooks

Milledgeville, GA *****

ad30vf@r.postjobfree.com

+1-478-***-****

Work Experience

Delivery Driver/Sales Associate

AutoZone - Milledgeville, GA

September 2023 to Present

Delivery Driver Description:

• Physically carry parts to delivery vehicle and load properly and safely

• Verify that all corresponding documents such as invoices and manuals are obtained

• Chart shortest and safest route to the destination using GPS

• Drive delivery vehicle on charted routes and ensure that deliveries are made on time

• Hand over auto parts to the customer

• Have the receipt signed and ensure invoices are given to the customers

• Contact company to provide them with information regarding status of delivery

• Document and keep record of information on pick-ups and deliveries, mileage, and fuel costs

• Preform both general and preventative maintenance on delivery vehicles Sales Associate Description:

• Greet customers when they arrive

• Engage customers in conversation to determine their specific requirements for parts and accessories.

• Evaluate customers vehicles to decipher which parts and accessories they require, and which ones will fit properly.

• Provide cost estimates and discount options in a bid to assist customers in making buying decisions.

• Take and process customers orders and provide them with receipts for record purposes. Delivery Driver

DoorDash - Milledgeville, GA

November 2021 to Present

• Completed food deliveries in a timely manner and guaranteed customers received a positive, memorable experience

• Leveraged GPS system and navigation app to determine and follow the most efficient routes

• Performed preventative vehicle maintenance checks prior to departure to identify concerns or potential issues

Sales Associate

Jet Food Store - Milledgeville, GA

May 2022 to January 2023

• Provide outstanding customer service to patrons for a high-volume gas station

• Manage and balance the cash register

• Greeted and assisted customers with sales transactions, ensured accurate cash handling and charges, and aided customers with disabilities in operating gas pumps

• Assisted customers with the operation of gas pumps and resolved issues with transactions

• Coordinated with the store manager to open and close the gas station,

• Received food and beverage product shipments and ensured accurate counts

• Addressed customer needs and made product recommendations to increase sales Lead Sales Associate

Dollar General - Springfield, GA

July 2019 to January 2020

• Arriving early to open the store and start preparations for the day

• Leaving late to close the store

• Assisting with customer service

• Ensuring that the store is clean and organized

• Managing the alarm system, including setting and disarming it

• Assisting cashiers in periods of high customer volume

• Offering support and training to new employees

• Assuming managerial responsibilities in the event of management absentees

• Welcomed customers and helped determine their needs.

• Answered questions about store policies and addressed customer concerns.

• Worked flexible schedule and extra shifts to meet business needs.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. •

• Greeted customers entering store and responded promptly to customer needs.

• Restocked and organized merchandise in front lanes.

• Helped customers complete purchases, locate items, and join reward programs. Roofing Assistant

Ridgeline Roofing - Springfield, GA

January 2015 to July 2019

• Setting up ladders a carrying materials to roof

• Removing old roofing material

• Assisting roofer with installation and repairs

• Attaching metal sheets to roof boards or frameworks

• Locating and fixing leaks

• Repairing damage caused from storms and high winds

• Tearing off, cleaning up debris from roof, collecting loose nails, carrying shingles and helping with whatever is needed to finish the job

Automotive Sales Associate

Hometown Auto Sales - Macon, GA

September 2012 to December 2014

• Managed customer accounts

• Greeted customers

• Resolved customer issues

• Collected and documented orders

• Responded to inquiries and issues

• Processed loans

• Operated the cash register

• Gaining customers confidence understanding their needs and interests, and matching them to the most appropriate car.

• Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.

• Taking customers on test drives and demonstrating vehicle features.

• Building a rapport with potential customers to improve the possibility of a sale in the sale to be processed.

Education

GED

Wilkinson County High School - Irwinton, GA

August 2003 to 2003

Skills

• Customer service

• Sales

• Microsoft Office

• Communication skills

• POS

• Driving

• Retail sales

• Automotive sales

• Microsoft Excel

• Cash handling

• Computer skills

• Vehicle maintenance

• Organizational skills

• Pricing

• Technical sales

• Basic math

• Microsoft Word

• Upselling

• Heavy lifting

• Research

• Delivery Driver Experience

• Roofing

Certifications and Licenses

Driver's License

Non-CDL Class C

DOT Card

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