Tiffany Brooks
Milledgeville, GA *****
**************************@***********.***
Work Experience
Delivery Driver/Sales Associate
AutoZone - Milledgeville, GA
September 2023 to Present
Delivery Driver Description:
• Physically carry parts to delivery vehicle and load properly and safely
• Verify that all corresponding documents such as invoices and manuals are obtained
• Chart shortest and safest route to the destination using GPS
• Drive delivery vehicle on charted routes and ensure that deliveries are made on time
• Hand over auto parts to the customer
• Have the receipt signed and ensure invoices are given to the customers
• Contact company to provide them with information regarding status of delivery
• Document and keep record of information on pick-ups and deliveries, mileage, and fuel costs
• Preform both general and preventative maintenance on delivery vehicles Sales Associate Description:
• Greet customers when they arrive
• Engage customers in conversation to determine their specific requirements for parts and accessories.
• Evaluate customers vehicles to decipher which parts and accessories they require, and which ones will fit properly.
• Provide cost estimates and discount options in a bid to assist customers in making buying decisions.
• Take and process customers orders and provide them with receipts for record purposes. Delivery Driver
DoorDash - Milledgeville, GA
November 2021 to Present
• Completed food deliveries in a timely manner and guaranteed customers received a positive, memorable experience
• Leveraged GPS system and navigation app to determine and follow the most efficient routes
• Performed preventative vehicle maintenance checks prior to departure to identify concerns or potential issues
Sales Associate
Jet Food Store - Milledgeville, GA
May 2022 to January 2023
• Provide outstanding customer service to patrons for a high-volume gas station
• Manage and balance the cash register
• Greeted and assisted customers with sales transactions, ensured accurate cash handling and charges, and aided customers with disabilities in operating gas pumps
• Assisted customers with the operation of gas pumps and resolved issues with transactions
• Coordinated with the store manager to open and close the gas station,
• Received food and beverage product shipments and ensured accurate counts
• Addressed customer needs and made product recommendations to increase sales Lead Sales Associate
Dollar General - Springfield, GA
July 2019 to January 2020
• Arriving early to open the store and start preparations for the day
• Leaving late to close the store
• Assisting with customer service
• Ensuring that the store is clean and organized
• Managing the alarm system, including setting and disarming it
• Assisting cashiers in periods of high customer volume
• Offering support and training to new employees
• Assuming managerial responsibilities in the event of management absentees
• Welcomed customers and helped determine their needs.
• Answered questions about store policies and addressed customer concerns.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. •
• Greeted customers entering store and responded promptly to customer needs.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items, and join reward programs. Roofing Assistant
Ridgeline Roofing - Springfield, GA
January 2015 to July 2019
• Setting up ladders a carrying materials to roof
• Removing old roofing material
• Assisting roofer with installation and repairs
• Attaching metal sheets to roof boards or frameworks
• Locating and fixing leaks
• Repairing damage caused from storms and high winds
• Tearing off, cleaning up debris from roof, collecting loose nails, carrying shingles and helping with whatever is needed to finish the job
Automotive Sales Associate
Hometown Auto Sales - Macon, GA
September 2012 to December 2014
• Managed customer accounts
• Greeted customers
• Resolved customer issues
• Collected and documented orders
• Responded to inquiries and issues
• Processed loans
• Operated the cash register
• Gaining customers confidence understanding their needs and interests, and matching them to the most appropriate car.
• Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.
• Taking customers on test drives and demonstrating vehicle features.
• Building a rapport with potential customers to improve the possibility of a sale in the sale to be processed.
Education
GED
Wilkinson County High School - Irwinton, GA
August 2003 to 2003
Skills
• Customer service
• Sales
• Microsoft Office
• Communication skills
• POS
• Driving
• Retail sales
• Automotive sales
• Microsoft Excel
• Cash handling
• Computer skills
• Vehicle maintenance
• Organizational skills
• Pricing
• Technical sales
• Basic math
• Microsoft Word
• Upselling
• Heavy lifting
• Research
• Delivery Driver Experience
• Roofing
Certifications and Licenses
Driver's License
Non-CDL Class C
DOT Card