Customer Service Assistant Manager
Resume:
Siesha Mason
Philadelphia, PA *****
**********@*****.***
Team player seeking a leadership position.
I am a retail store manager looking for a new job and a new store to manage and grow with. Authorized to work in the US for any employer
Work Experience
Hospitality Worker
Instawork - Kennett Square, PA
November 2022 to Present
Serve food,Prepare beverages Alcoholic as well as specialty coffee: espresso, lattes, Assistant Manager
Rainbow Shops - Philadelphia, PA
July 2022 to October 2022
open and close store, plan schedules for employees, visual merchandising, cashier, inventory, Assistant Manager
Family Dollar - Philadelphia, PA
December 2021 to June 2022
Manage store and employees on my shift. Count safe maintain paperwork. Etc. Cashier
Shop Rite
December 2019 to March 2020
I scan items bag them. Handle cash,check, credit/debit card transactions. Customer service skills dealing with the customers. I return items to proper places as well as Gleason walks every hour to maintain a safe environment as far as making sure there are no hazards Education
Undergraduate in Business
Strayer University-District of Columbia - Delaware City, DE October 2022 to Present
Massage therapy certification in Kinesiology
DPT Business School - Philadelphia, PA
July 2008 to June 2009
High school or equivalent
Florida Department of Education - Brooksville, FL
January 2003 to August 2004
Skills
• Customer Service
• Team Member
• Self starter
• Excels in team environment
• Hard working, quick learner
• Cashiering (10+ years)
• English
• Interviewing
• Employee orientation
• Payroll
• Store management
• Retail management
• Merchandising
• Management
• Store management
• Cash register
• Guest services
• Merchandising
• Cash handling
• Planograms
• Customer service
• Leadership
• Payroll
• Interviewing
• Sales
Certifications and Licenses
OSHA 10
October 2015 to Present
Construction safety and Health
Wharehouse/production team lead
June 2020 to Present
Diploma Retail Management
November 2022 to Present
Retail managment, merchandising, customer sales and customer communications
January 2022 to Present
Retail Management: Stock, phsychogy, and security
January 2022 to Present
Leadership and Management skills for business: managing employees August 2022 to Present
Retail Management: Merchandising,distribution and marketing August 2022 to Present
Driver's License
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