BARRY WATTS

Friar, Truck Circle, Wooster ***** 330-***-**** ad30so@r.postjobfree.com

SUMMARY

Experienced and results-driven IT professional with a proven track record in leadership and strategic management, adept at aligning technology solutions with organizational objectives to drive efficiency and innovation, demonstrated expertise in overseeing IT services, infrastructure, and project portfolios in building and leading high-performing teams to deliver exceptional results, for implementing cost-effective solutions, optimizing processes, and ensuring the highest levels of cyber security. Seeking a Director of IT Services role to leverage a comprehensive skill set in driving technological excellence and fostering business growth.

EDUCATION

Master of Science: Management of Information Systems/Cyber-Security (Honors Graduate)

Bellevue University, Omaha, NE Diploma Received: 3/15/2015.

Bachelor of Science: Systems & Network Administration (Cum Laude)

Bellevue University, Omaha, NE Diploma Received: 11/15/2013.

United States Army – Honorably Discharged

SKILLS

Accountability

Attention to Detail

Customer Service

Decision Making

Flexibility

Influencing/Negotiating

Integrity/Honesty

VB-Script

PowerShell

NOC Operations

VOIP Servers

Strategic Planning

Interpersonal Skills

Learning

Reading Comprehension

Reasoning

Self-Management

Stress Tolerance

Teamwork

Project Management

Cyber security Expertise

Budgeting and Financial Management

IT Infrastructure Management

Shell Script

PHP

Internets

WANs & LANs

ISPs

IT Governance

Change Management

Vendor Management

Team Leadership

Risk Assessment and Mitigation

Stakeholder Communication

Troubleshooting Skills

EXPERIENCE

VP, IS Director (40 Hours a week, M-F, on-call 24/7) 11/2018 to 12/2023

CSB Bank Millersburg, OH

I was hired to completely move the bank’s infrastructure from onsite hardware to a hosting facility. I created a DR site at a separate hosting facility and a robust, immutable backup system. I would be happy to discuss the project.

Implemented operational and security measures resulting in a reduction of incidents. My Team and I maintained a spotless rating from Federal Reserve Board audits.

Optimized infrastructure, contributing to a 15% increase in network efficiency and a 50% reduction in downtime due to failed connections over my first 3 years.

Established new training programs, reduced incident resolution time and enhanced the overall capabilities of the IT team.

Implemented incident response policies which provided the steps to handle incidents efficiently.

In my last year, I negotiated and implemented services with Arctic Wolf Security.

Senior Network Administrator (50 Hours a week, M-F, on-call 24/7) 04/2016 to 10/2018

Overhead Door Corporation, Mt. Hope, OH

Responsible for Cisco Routers, Switches, and Firewalls. Maintained a Windows Server 2008/12/16 Network of 68 Servers in 4 NOCs across 114 locations in the Americas, achieving a 99.5% uptime rate for critical systems and services. Setup and configured SolarWinds for infrastructure monitoring.

Fostered collaborative relationships with cross-functional teams, aligning IT strategies with business objectives and achieving a 15% increase in overall organizational productivity.

Optimized vendor relationships, negotiating contracts and maintaining high service standards.

Established and maintained key performance indicators (KPIs) to measure IT service delivery, ensuring continuous improvement and alignment with business goals.

Designed and implemented an infrastructure upgrade in a 1M sq. ft. production facility with 42 IDFs and 2 NOCs. This provided faster, more reliable, and more available infrastructure for the production facility. (Won an award from the company CIO for this project.)

Team Lead/Sr. Engineer, Operations Solutions (40 Hours a week, M-F, on-call 24/7) 12/2012 to 04/2016

TD Ameritrade, Omaha, NE

Developed and implemented automated solutions for nightly processing within the command center. This reduced incident resolution time by 30% and reduced man hours by 28 hours per week.

I was the Team Lead overseeing the SDLC of tools development and projects aimed at eliminating exposure to losses, resulting in a 25% improvement in risk mitigation strategies.

Participated in new DevOps projects for cloud development trials for the enterprise.

Worked on creating command center tools, reducing manual intervention by 40% and enhancing the organization's capacity to proactively address incidents, resulting in a notable improvement in service reliability.

I worked on the HA infrastructure team with many departments heads to create a way to complete a corporate failover if needed within 20 minutes. We were all given spot awards once we completed it.

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