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Customer Service Quality Control

Location:
Fontana, CA
Salary:
18.00
Posted:
February 29, 2024

Contact this candidate

Resume:

Erin Hansen

Honest and dependable!

Yucaipa, CA *2399

ad30qu@r.postjobfree.com

+1-909-***-****

Erin Hansen. ad30qu@r.postjobfree.com 909-***-**** I am certified in Machining, have proficient knowledge in hand tools, safety protocols, warehouse knowledge, quality control experience. I pay attention to detail and follow company policies. I can follow instructions.

Authorized to work in the US for any employer

Work Experience

CSC Event Staff

Contemporary Services Corporation - Las Vegas, NV

November 2022 to February 2023

Security and event staff, ensuring safety and organization. Customer service and support, guidance and all other customer needs.

Back Stock Associate

Nordstorm Rack - Redlands, CA

September 2021 to October 2022

Received merchandise and displayed in store. Organization of back stock and orders for fulfillment. Customer service and marking down clearance items. Plant Specialist

Cherry valley nursery - Cherry Valley, CA

January 2017 to July 2021

All customer service needs, cashier phone orders for delivery and customer questions. Planted specialty arrangements and aided in landscaping and design. Customer support and all other customer service needs.

Machine tech/ quality control

Sorenson Engineering - Yucaipa, CA

October 2016 to April 2017

Ran various parts through hand feed, used micrometer and microscope, various hand tools to check for accuracy. Debur and plating experience. Also worked in quality control lab when needed. Bakery manager

Stater Bros Markets Inc. - Beaumont, CA

September 2008 to July 2016

All baking of fresh products and cake decorating, ordering, stocking, display set up. Inventory control, cleaning, organizing, and cashiering. 10+ yrs of customer service excellence. Customer support experience, complaints, returns etc.

Quality Control Inspector

Deutsch - Banning, CA

February 2005 to May 2008

Check parts for accuracy and precision. Also machined parts and assembly experience. Education

Certification in Mechanical Engineering

Technical Engineering Trade - San Bernardino, CA

April 2015 to September 2016

High school diploma

Bloomington High School - Bloomington, CA

June 1996 to June 2000

Skills

• Mechanical engineering

• SolidWorks

• Mechanical design

• Manufacturing

• Landscape maintenance

• Customer service

• Cash register

• Quality control

• Heavy lifting

• Assembly

• Manufacturing

• Supervising experience

• CNC

• Cash handling

• Plastics injection molding

• Order fulfillment

• Retail sales

• Front desk

• Sales

• Teaching

• Profit & loss

• Hospitality

• Guest services

• Negotiation

• Micrometer

• Quality Inspection

• Product Development

• Mechanical Knowledge

Certifications and Licenses

Driver's License

November 2021 to November 2025

Pallet Jack Certification

CNC Machining

April 2016 to Present

Assessments

Cooking skills: Basic food preparation — Proficient August 2023

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Retail customer service — Proficient

June 2023

Responding to customer situations in a retail setting Full results: Proficient

Warehouse safety — Proficient

April 2023

Using safe practices in a warehouse setting

Full results: Proficient

Customer service — Proficient

May 2023

Identifying and resolving common customer issues

Full results: Proficient

Administrative assistant/receptionist — Proficient January 2024

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Attention to detail — Proficient

May 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Sales skills — Proficient

October 2023

Influencing and negotiating with customers

Full results: Proficient

Work style: Reliability — Proficient

May 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Construction safety — Proficient

April 2023

Using safe practices while on a construction site

Full results: Proficient

Work motivation — Proficient

May 2023

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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