Customer Service Data Entry
Resume:
Rebecca R Baker
Ft. Lauderdale, florida USA 33309
*************.***@*****.***
WORK EXPERIENCE
Fetish Factory, Sales Manager, Ft. Lauderdale, Florida 02/2022 - 2/14/2024
● Most important responsibility is to provide compassionate customer support & a welcome, calming environment
● Front desk & register handling
● Merchandise stocking, data entry & inventory management
● Organized online customer records
● General administrative duties
Speedway, Customer Service Manager, Ft. Lauderdale, Florida USA 08/2019 - 01/2022
● Provided excellent customer service
● Accurate, detailed stocking & inventory management
● Managed staff to ensure proper running team
● Administrative Support
Veliocity, IT Technician, Springfield, Ohio USA 04/2019 - 05/2019
● Resolved customer complaints pertaining to Internet services.
● Configured complex routers & Set up professional wifi hotspots
● Assisted on-site technician with hardware/software computer repair Legend Group, IT Help Desk Technician, Palm Beach Gardens, FL 02/2008 - 10/2018
● LAN & WAN configure, install & repair
● Configure repair hardware & software
● Server, computer, software installation & configuration
● Website & smartphone repair / support
● Work closely with senior leadership to ensure security & optimized performance
● Install & configure network security
EDUCATION
Lincoln College of Technology West Palm Beach, Florida USA Associate of Science in Computer Science, GPA: 3.0 2006 - 2008
Northwood University West Palm Beach, Florida USA
Bachelor of Business in Computer Management Systems, GPA: 3.0 2009 - 2011
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