Mrs. Jhonny Parker

*** ****** **** *****, *** ***

Ft Lauderdale, FL 33311

720-***-****

I have extensive experience in customer service, cashier, and hospitality. I enjoy meeting new people, assisting customers with locating desired products, and making suggestions as to items that might be of interest. Having a positive attitude, I enjoy new challenges and desire opportunities for personal and professional growth. In my most recent position as a cashier working at the prestigious Diplomat Beach Resort, I was recognized for outstanding customer service and awarded Team Member of the Month for June of 2023.

The Diplomat Beach Resort 3555 S Ocean Dr., Hollywood, FL 33019

Canteen Cashier 954-***-****

May 2022 -December 2023

Providing World-class service by ensuring fresh sandwiches, prepared salads, fruits, and other ready to eat items are available to resort customers by rotating stock and removing expired items from shelves. Replenishing stock as needed; making sure store has a clean, inviting, and neat appearance. Assisting guests locate desired products; making suggestions of things to do in area for guests visiting from out of state/country; highlighting services provided by the resort for guest’s enjoyment.

Hampton Inn 10 S. Federal Hwy, Hallandale Beach, FL 33009

Breakfast Attendant 954-***-****

March 2021 - May 2022

Receiving food and beverage orders from suppliers, keeping inventory of supplies, preparing food items per directions, setting up breakfast dining area, insuring that all breakfast items are available and fresh for guests. Replenishing items as needed, providing guests with exceptional service by assisting with appliances such as waffle irons, toasters, and beverage dispensers. Engaging with guests, providing information about the local area, and keeping dining clean to provide an inviting dining experience.

WaWa 8849 W Irlo Bronson Memorial Hwy, Winter Garden, FL 34787

Customer Service Associate 407-***-****

October 2019 -February 2020

Created sandwiches, crafted beverages and salads made to order following set guidelines. Stocking products as needed, cleaning and sanitizing food preparation areas, updating manager on product inventory, assisting as store cashier as needed.

Hess Gas Station 1475 E. Buena Vista Dr., Lake Buena Vista, FL 32830

Cashier 407-***-****

August 2005 – November 2006

Responsibilities included sandwiches made to order and pizza preparation, stocking of merchandise, collecting payment for sales of fuel, and maintaining cleanliness of store interior and exterior.

Omni Resort at Champions Gate 1500 Masters Blvd., Champions Gate, FL 33896

Cook II 407-***-****

September 2004 – August 2005

Preparing pizzas made to order, artisan sandwiches, creating dishes based on set recipes, inventory of kitchen supplies, assisting Chefs as requested, helping to maintain clean and sanitary environment for food preparation.

Disney’s All-Star Resort 1701 Buena Vista Drive, Lake Buena Vista, FL 32830

Housekeeping 407-***-****

November 2003 – September 2004

Cleaning and inspecting assigned rooms and commons area. Ensuring guest satisfaction by providing an inviting environment and upholding show quality upon entering room. Working as a team to provide exceptional, world-class service to guests.

Education:

Escuela Bellart (Culinary Arts) Barcelona, Spain

Fernando De Aragon High School Cartagena, Colombia

Mid-Florida Technical School Orlando, FL

Licenses:

Florida Driver’s License

Special Skills:

Speaks English, Spanish, and Portuguese