Samantha L Rhoads

***** ***** ***., ******, ** **045 405-***-****

SUMMARY

A seasoned and motivated personnel manager and administrative services professional with skills in the following:

Retail Management

Consumer Concerns Resolution

American Sign Language Interpreter

Administrative Services Excellence

Data Entry

Customer Service

Employee Management

Inventory Control

CAREER HISTORY

APCH

2020-2022

Asset protection/customer service

Greeting customers

Assisting customers with anything they needed

Checking receipts and letting my team lead know if things weren’t paid for. Also helping customers if they just forgot to scan the water on the bottom of the cart.

Homemaker 2010-2020

McLoud, OK

Husband, 18-year-old son, and two granddaughters (8 years old & 6 mos.)

20-acre homestead

Librarian 2008

Bradford Memorial Library, El Dorado, KS

Processed computerized checkouts and returns

Assisted library patrons on computers

Shelved and catalogued books, reference materials, etc.

Owner/Manager 2003-2007

Billion Dollar Babes Night Club, Liberal, KS

Managed establishment

Managed inventory, employees, scheduling, accounting

Facilitated problem-solving, customer service, conflict resolution

Insurance Agent/Administrative Assistant 2001-2004

Insurance Agent for Sales of Auto, Home and Commercial Insurance, Liberal, KS

Licensed insurance agent serving customer needs for auto, home, and commercial insurance

Administrative Assistant: filed paperwork, performed data entry of office accounting

Pharmacy Tech 1997-2001

El-Kan Drug Store, Liberal, KS

Data Entry Clerk 1997

City of Liberal, KS

Performed data processing for City water customers

Processed water bill payments

Facilitated problem solving for customers

M edical Records Clerk 1994-1997

Southwest Medical Center, Liberal, KS

Multiple duties and tasks in the Medical Records Office, as well as procuring and filing medical records

As Birth Certificate Clerk: interacted with families to fill out birth certificates, facilitated doctors signing them, sent information to Kansas State Department of Vital Statistics

As ER/Outpatient Clerk: duties included making sure all ER and Outpatient charts were complete, including doctors’ signatures

Acted as American Sign Language Interpreter for the deaf when needed

REFERENCES AVAILABLE UPON REQUEST

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