JEWEL CARTWRIGHT

Claims Examiner

CONTACT

602-***-****

ad30mr@r.postjobfree.com

PROFILE

Highly experienced, talented, and dependable claims and customer service representative with more than 20 years of experience in claims, relationship management, and sales. SKILLS

Relationship

Management

Proficient in Microsoft

Office

Adaptive leadership skills

Detailed Orientated

EXPERIENCE

Lincoln Financial Group

Senior Claims Examiner

2020-2024

Claims examiner handling several types of disability claims. Including processing, reviewing, and monitoring claims. Auditing medical records and completing customer contacts with claimants.

USAA

Insurance Producer and Claims Adjuster

2004-2020

Produced, issued, and changed a variety of different policies. Educating customers about the benefits of all products. Ability to investigate, evaluate, negotiate, and adjust claims. Critical thinking to recognize and properly service various situations.

Demonstrating the value by communicating the features and benefits of membership.

Using a positive proactive approach to solving issues. Credit Union West

Lending Officer and Customer Service Representative 1999-2004

Produced a variety of lending applications.

Produced a variety of bank accounts.

EDUCATION

Devry University

2017-2018

In progress BA in

Business Management.

Arizona Department of

Insurance

2013-2020

Prior Licensed Insurance

Producer and Claims

Adjuster