LORA RAINS

M 469-***-**** • E-MAIL ad30mq@r.postjobfree.com • Savannah, TX

Summary

Possesses Bachelor’s degrees in both social work and psychology with 13 years’ experience in a variety of relating positions including: caseworker, social worker, health educator, community coordinator, and volunteer coordinator; as well as 9 years of sales and merchandising experience. A dynamic individual seeking to continue refining customer service and interpersonal skills, and operates with a strong sense of urgency and desire to learn and develop new skills.

Skills & Qualifications

Customer Service Evaluation/Guidance Organization Project Management Technical Documentation Program Development Time Management Work Process Development Conducting Interviews Research Data Collection/Analysis Instruction/Education Clerical Work Record Keeping Childcare Understanding of Planograms

Professional Experience

TNG - Dallas, TX 2018-2019

Merchandiser

Scanned product on end-caps and displays for company reports to show correct product placement and need for restocking.

Driveline Retail - Dallas, TX 2007-2009, 2015-2018

MCA - Dallas, TX 2003-2007

Merchandiser

Used planograms to perform mod-changes, setting up displays and endcaps in certain parts of the store as designed. Also performed inventory checks on products to check for restocking needs.

(MCA was bought out by Driveline.)

University of Texas at Arlington - Arlington, TX 2004-2005

Health Educator/Research

Our university research team studied the effects of health education on the risky behavior of teens by performing a wide range of tasks, including the instruction of a health educations curricula, the collection of study data and analysis, and the report of findings to the National Institute of Health.

CoMag Marketing – Remote Work (GA) 2001-2007

Magazine Merchandiser

Inventoried specific magazine titles to confirm correct product placement and quantity of available store real estate for advertisement.

Head Start of Greater Dallas - Dallas, TX 2000-2001

Social Worker

Responsible for the day-to-day running of the social services department, met with parents and conducted interviews to establish eligibility for services, conducted home visits, and kept records to comply with federal guidelines.

The Childcare Group, CCMS - Dallas, TX 1998-2000

Caseworker

Worked with agency clients by conducting eligibility interviews and handled changes or problems that affected the quality of childcare or family eligibility. Worked to ensure all updates were completed in a timely manner to prevent the lapse of childcare benefits. Client base included low-income families and teen mothers.

VISTA - Arlington, TX 1997-1998

Community and Volunteer Coordinator

Coordinated several different initiatives that sought to improve the day-to-day life of the residents of a low-income apartment community. Responsible for the organization and management of a volunteer program, the development of position descriptions, volunteer manuals, and volunteer recruitment. Also coordinated community funding through a commercial donation process and through donations.

Education

Graduate Student, Argosy University, Community Counseling 2006-2008

Graduate Student, University of Texas at Arlington, Social Psychology 2005-2006

Bachelor of Arts in Psychology, Minor in Business, University of Texas at Arlington 2005

Cum Laude

Bachelor of Social Work, University of Texas at Arlington 1996

Transfer Courses, Dallas County Community College 1990-1992

High School Diploma, Duncanville High School, Duncanville, TX 1987

References (contact information available upon request)

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