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Pharmacy Technician Call Center

Location:
Palm Bay, FL
Posted:
February 29, 2024

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Resume:

Isaac Chavez

TEL: 407-***-**** ad30jt@r.postjobfree.com

Performance driven professional with over 9 years of pharmaceutical experience in various settings including call center, retail, private office, and health care. Extensive knowledge of medication therapy management, pharmaceutical calculations, prescription filling and patient care, including Medicare and Medicaid. Experienced in Managed Care Plans and Benefits. Excellent verbal and written communication skills, and problem-solving skills.

EDUCATION

High School Diploma, Harmony High School

T.E.C.O Pharmacy program

Currently enrolled in Eastern Florida State University for AS degree programs

CERTIFICATIONS

Active Pharmacy Technician License in FL: RPT69384

WORK EXPERIENCE

September 2019 to current Pharmacy Technician, Health First Holmes Regional Medical Center

•Discharge Department runner.

•Delivered medications to patients discharging in the hospital.

•Multi-disciplinary collaboration with discharging 150+ patients daily.

January 2019 to July 2019 Pharmacy Technician, Alliance Rx Walgreens Prime (Contractor)

•Make outbound calls to physician’s offices for prescription request and clarifications.

•Make outbound calls to patients to obtain additional information.

•Data entry for prescriptions processing for home infused medications and Hemophilia.

May 2016 to August 2018 Pharmacy Technician, CVS Pharmacy

•Handled over 100 inbound and outbound calls daily.

•Managed the filing of regular and controlled prescriptions.

•Filled, ordered, maintained all medications throughout the pharmacy.

•Assisted with any difficulties the patients had with their medication.

•Corrected any errors with insurance and or/ prescription discrepancies.

June 2015 to February 2016 Pharmacy Technician, Smart RX Pharmacy

•Operated the maintenance medication dispensary machine.

•Filled, ordered, and completed prescriptions from MD ordered in office.

•Helped order and organize medication in pharmacy office.

June 2014 to July 2015 Pharmacy Technician, UF College of Pharmacy MTM

•Contacted patients about medication.

•Answered any questions regarding their current list of medications.

•Assisted pharmacist with refilling, transferring, and setting up future doctor appointments with patients.

•Called on behalf of insurance companies regarding services and pharmacy needs.



Contact this candidate