Project Management Human Resources

Edward R. Pallone

Address: **** ***** **., *** ****** Beach, FL 32168

Cell: 407-***-****

Email: *********@*****.***

Results-oriented professional with over 25 years of experience in operations management, training, and project management. Proven track record of achievements showcasing an unwavering commitment to excellence in quality and service. Demonstrates effective listening and communication skills. Fosters strong professional relationships with employees and clientele.

Professional Background

Director of Operations

C.M.P.G. Commercial Metal Plastics and Graphics, Orlando, FL (2006-2023)

• Managed all sales, developed new leads, provided proofs for client projects

• Achieved a 100% increase in training efficiency through interactive training programs

• Head of quality control to ensure product efficacy and on-time delivery

• Introduced Employee C.A.R. (Corrective Action Report) Bonus Incentive

• Completed inventory, payroll and employee performance evaluations

• Performed weekly production meetings

• Awarded for Outstanding Customer Service

Britt's Tinting and Sound, Orlando, FL (1999-2005)

• Managed 4 to 6 employees in a Custom Automotive and Marine Accessories Shop

• Handled sales, billing, purchasing, inventory

• Human resources and payroll

• Implemented a program for maintain quality assurance and control

Project Supervisor and Trainer

National Water and Power, Winter Park, FL (1996-1999)

• Supervised 3 to 10 employees in water meter reading on multi-unit apartments

• Installed wireless transmitters on water meters

• Provided technical training, troubleshooting, and client relations

Electronic Service Technician and Trainer

Circuit City Services, Orlando, FL (1991-1996)

• Conducted training and seminars for 5 to 10 employees

• Performed in-home and commercial television repair

• Factory authorized trainer for various brands

U.S. Army

1984-1987 - Honorably Discharged

Education

• Associate's Degree, Electrical Engineering, I.T.T Technical Institute, Maitland FL (1991)

References

• Samantha Ghanem: Executive Vice President of Graphic Printing Corporation, Boca Raton, FL. 561-***-****.

• Laura Gouldy: Global Sourcing Agent at J.B.T. Technologies, Orlando, FL. 407-***-****.

• Russel Britt: Owner/Manager of Britt's Tint and Sound, Orlando, FL. 407-***-****.

• Sherri Starbird: Lead Purchasing Agent at Sandvik Mining and Construction, Alachua, FL. 386-***-****.

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