Dawn Redner *** Carbon St

Paterson NJ. *****

973-***-****

ad30h8@r.postjobfree.com

EXPERIENCE

Bed Bath & Beyond, Totowa NJ— Supervisor

June 2002 - July 2023

Responsibilities:

● Upholds Leadership skills and trustworthiness as keyholder

● Performed store opening and closing duties including counting cash drawers and checking equipment

● Lead fellow associates by demonstrating advanced product knowledge and leading merchandise responsibilities such as restocking, organization, display, and price changes

● Promptly and politely responds to customer inquiries and requests for support

● Provide advanced knowledge of merchandise to customers, explaining features and differences between merchandise and providing purchasing advice to customers

● Provides coaching and training to associates on the team and throughout the store as needed

● Manage associate’s performance such as annual review and progression within job catalog

● Assigns tasks and monitor schedule/breaks for the associates within their department

● Troubleshoot and provide solutions for customer complaints, escalating to management when necessary

● Perform additional duties as required including, but not limited to, stocking, freight processing, price changes and cart retrieval

● Performs leadership responsibilities as needed

EDUCATION

John F. Kennedy High School, Paterson — Diploma

September 1991 - June 1995

61-127 Preakness Ave

Paterson, NJ 07522

SKILLS

● The innate ability of

being Independent and

decisive

● Has the proficiency to

work well under

pressure

● Handles emergencies

with efficiency and

professionalism

● Excellent time

management skills

● Professionally gives

outstanding customer

service

● Friendly and warming

demeanor

● Strong interpersonal

skills

● Solid communication

skills

● Great listening skills

● Strong organizational

skills

● Energetic work ethic

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