Jaison Arcanjo Murzello

Jaison is a well-established IT Security professional with over five

plus years’ experience in providing Cyber Security support services for Logistics, Technology and Manufacturing sectors. He has completed his B.Com from Mumbai University, India and Jetking Hardware, Networking Professional certificate course from Jetking institute, Mumbai India. He has also completed several technology and security certifications including MCSA, MCITP, MCTS, JCHNP and McAfee products. He has hands on experience on working with Microsoft technologies (Server & desktop operating systems, Exchange servers) and also security technologies like McAfee (ePO and DLP solutions) and Symantec (SEPM and DLP). C y b e r S e c u r i t y A n a l y s t

About

me

Contact

+91-816*******

ad30gj@r.postjobfree.com

m

Saraswati Apt Flat no 209, B-

wing, Ulhasnagar 421004,

Maharashtra, India

https://www.linkedin.com/in

/jaison-murzello-4801b454/

CERTIFICATE

B.Com

SST College, University of Mumbai,

Microsoft Windows 7, 8, 10

McAfee EPO/DLP

Rapid7, Qualys Guard, Nessus

Websence, VMware, Hyper-V

Active Directory, Mail Server

H.S.C.

New English Jr. College, University

of Mumbai

PCP CS: Ethical Hacking

PCP CS: Vulnerability Assessment

McAfee: Host Intrusion Prevention,

Vulnerability Manager, etc.

MCSA: Microsoft Windows Server 2008

JCHNP: Jetking Certified Hardware

Networking Professional

S.S.C.

Old Lourdes School, University of

Delhi

EDUCATION

SKILLS

Kali Linux

Nov 2020 – Till date

Technical Leader (Vulnerability Management) / HCL Technologies / Nomura Pvt Ltd

• Support the IT Security teams with Vulnerability remediation on both production and non-production servers based on the Qualys Guard reports.

• Develop and maintain patching reports based on Common Vulnerabilities and Exposure

(CVE) list.

• Review the logs within the CCM directory validate and troubleshoot missing KB article patches are downloading, installing, or failed to install with errors.

• Responsible for opening problem cases with Microsoft where patch deployment failures affect a large number of servers. (e.g. Dot Net patch failures on Win2k8 R2 servers)

• Carry out patch testing in non-production environment, maintain patch testing documentation prior to deploying the patch to all production servers.

• Initiate remote management of patches and troubleshooting of server environments using ‘Radiate’ tool.

• Interact with Management teams, Information Security teams and Windows teams to report and troubleshoot issues with patch deployment. Jan 2019 – Jan 2020

Server Engineer / Transworld IT / Ministry of Justice

• Responsible for system administration, operational management, and support for on premise Exchange 2010, 2016 and cloud based M365 Exchange environments.

• Responsible for Migrating Exchange from 2010 to 2016.

• Responsible for Migrating Active Directory Domain Controller from 2008 R2 to 2016.

• Monitoring the cloud instances performance, handling instances failures in a timely fashion and providing solution to fix it within SLA.

• Configure, Manage and Monitor Symantec Backup for Windows Server.

• Test and deploy group policies that support secure standards for server, workstation and laptop standards

• Managing WSUS/SCCM and ensuring all Windows system security patches and service packs are up-to-date

• Ensure all windows based systems have anti-virus in place and up-to-date and managed by Mcafee EPO server.

• Takes ownership of Service Request, Incident, and Change Management tickets.

• Respond to Service Desk, telephone calls, emails and employee requests for technical support.

• Co-ordinate with Technology Vendors for Hardware Dispatches/Part Replacement at Datacenters.

July 2014 – June 2018

Remote Management Systems (RMS) Engineer / Allied Digital Services Limited

• Responsible for assigning, resetting and deletion of Vasco Secure ID hard token - two- factor authentication for employees.

• Provides technical support for recently migrated user accounts on Active Directory server 2008 and Exchange server 2013.

• Responsible for creation and deletion of Cisco VOIP (Voice over IP) accounts for end users.

• Successfully assigned, reassigned and deactivation of Vodafone numbers based on the area wise request.

• Experience on managing collaboration solutions by creating video and audio conference accounts on Arkadin suite.

• Responsible for creating and revocation of users on Active Directory and created & assigned network file server restricted access to employees.

• Creation, archiving and deletion of unique & generic mailboxes on Exchange server 2013.

• Creation of calendars, meeting rooms, equipment mailboxes and public folders, Distribution Lists on the Exchange server 2013

• Creation of users, objects, printers and network groups on Active Directory Server 2008.

• Responsible for adding and revoking blackberry mobile endpoints on the Blackberry enterprise Server (BES) 5.

• Daily check of Active Directory Health Check.

• Monitor all Server alerts and assist to resolve issues.

• Dealing with Cluster issues.

• Working on Disk space issues and providing recommendation to customer.

• Extending the drives space as per customer preference and space availability. Exchange Task

• Perform daily Exchange Health Check.

• Rebalancing mounted Database as per Active preference through ECP or running scripts.

• Responsible for Releasing Quarantined, Blocked mails on Force point (Mail control/Websence).

• Responsible for whitelisting, blacklisting email address and domains as per customer request on Force point (Mail control/Websence).

• Responsible for managing Exchange recipients - creating User Mailbox, modify, delete.

• Responsible for creating shared mailbox, resources mailbox, meeting rooms.

• Responsible for restoring User Mailbox.

• Responsible for recovering deleted emails from Backup Database and restoring to User mailbox or providing PST.

• Migrate / Move Users Mailboxes from one mailbox database to another.

• Responsible for enabling Online Archive Mailbox, Active Sync. Sept 2013 – May 2014

Technical Support Engineer / Crystal Solutions Limited

• Performed installation of server operating systems such as Windows Server 2003 and Server 2008 on production blade servers of Dell, IBM, and HP.

• Responsible for facilitation and setup of 500+ workstations and laptops at the third-party client.

• Successfully managed and created domain objects such as Users, Printers and attaching standalone endpoint machines to the corporate domain.

• Migrated Windows XP operating systems to Windows 7 Professional and configured email accounts on MS Outlook 2007.

• Performed patch management for production servers and endpoints using Windows Server Update Services (WSUS) to ensure maximum deployment of Windows patches.

• As a monthly activity, monitored the McAfee antivirus deployment using the McAfee ePolicy Orchestrator (ePO) server to ensure a minimum deployment rate of 97% on all workstations and laptops of the organization. The results were reported to key stakeholders.

• Setup and deployed Virus Scan Enterprise (VSE), Data Loss Prevention (DLP) for the MacAfee ePO server and end point systems. Further also created ePO tasks on the ePO server.

• Patching of MacAfee ePO products for ePO Console, VSE and DLP modules.

• Carried out Performance monitoring, Purging and Archival Microsoft SQL 2005 database of the ePO server.

• Deployed and monitored cloud based MacAfee SaaS (Security as a Service) for all mobile business users.

• Tracking and reporting of Software License Management for MacAfee VSE endpoint clients.

• Performed audits for Symantec Endpoint Protection Manager (SEPM) and MacAfee ePolicy Orchestrator (ePO), Sophos Enterprise console for its key clients and provided remediation solutions

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