Rachelle Dillard

Virtual Mobile Expert

Olathe, KS 913-***-**** ad308q@r.postjobfree.com

Objective

I am seeking a full-time position that will challenge my intellectual ability. Gain practical knowledge and experience within its company. I want to encounter an experience that will grow into a rewarding career. Experience

T-Mobile/VR Mobile Expert 2022 to current

• Exhibit values and customer love 100%

• Team player and meet or exceeds sales goals.

• Provide daily Motivation for team and coach.

• Change agent.

United Health Group/OptumRX/Primary Benefit Mgr/Provider Advocate 2011 - 2021

• Assisted Supervisor with floor operations in Specialty Pharmacy Call Center

• Handled 20 – 26 pharmacy technicians problem solving daily workloads.

• Assisted Pharmacists with escalations and appeals for denied specialty medications.

• Collaborated successfully with Supervisors, Team Leads, Tech and Pharmacist daily. Education

Kansas State University/Criminology 2021

Major: Victim Advocate

ICF/ CERTIFIED LIFE COACHING 2020

Major: Internationally Inspirational Life Coach Minor: Emotional Intellegence Skills & abilities

• Management

• Problem solving

• Communication

• Leadership