ALAN ROESCH

**** ******* *****, ********, ***** *7406

832-***-**** ad302a@r.postjobfree.com

Trusted Experience in Systems Optimization and Strategic IT Solutions Accomplished Systems Administrator with over 20 years of server farm management experience and data-center operations across multiple platforms and environments. Effectively designed, configured, installed, and optimized IT infrastructures to consistently achieve high availability, performance and cost reductions. Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments. Technical Skills

• XCP-NG Virtual Environment

• Citrix Server Management

• VmWare Vsphere Management

• Screenconnect - remote support

• Desktop cloning and deployment

• Enterprise wireless systems installation

• LAN / WAN / User Solutions

• Systems Installation, Configuration & Upgrades

• Router and switch management

• HIPAA Compliance Administration

• OCR Systems management

• Virtual Environment Implementation

• Network Wiring Installation and Repair

• Productivity Improvement

• System Patches & Updates

• Technical Support for mixed Windows

environment

• Support for Needles Law Database Case

Management Software

Professional Experience

IT Administrator June 2018 to Present

First Colony Church of Christ

Administrator of Windows Server 2019 file server with remote access via VPN from outside offices. Responsible for a mixed Mac and Windows environment from server and remote connections to repairing and deployment of new equipment when necessary. Administration of Office 365 users and emails as well as responsible for backing up online services. Deployment of NAS storage and backups and workstation desktop backups as well. Responsible for wireless connectivity and network cabling. Reworked older audio-visual system to newer distributed HDMI matrix and HDMI over TCP/IP. Create yearly budgets and prioritize projects by importance and impact. IT Technician May 2017 to June 2018

DePelchin Children’s Center, Houston, TX

Responsible for day to day server, desktop and laptop management. Fixed the Citrix Server Environment which was incorrectly deployed by a third-party vendor. Reworked the VmWare Vsphere Esxi Servers, including fixing hardware and networking misconfigurations to optimize server efficiency and reliability. Deployed remote desktop support software configured on Linux. Implementing Office365 from Exchange onsite. Systems Administrator / IT Manager January 2007 to April 2017 Matthews and Associates, Houston, TX

Originating and sole IT manager and technical support for growing law firm that averaged 40 attorneys and staff, as well as 20 off-site contractors. Migrated data from previous law firm and created an environment with room for eventual dynamic growth.

Management of 5 physical and 8 virtual servers with 10 TB of data on Synology SANs in virtual environment. Provide Windows Active Directory administration, network operating center (NOC) administration, LAN/WAN/VPN administration, VMware administration, and HIPAA Compliance. Manage FTP servers, DNS Servers, wireless access points and routers. Design and implement highly available (HA) and disaster recovery (DR) solutions for the firm. Key Contributions:

o Evaluated and upgraded the company’s servers from 2003 AD to 2008 to increase functionality, and introduced SANs to migrate to VmWare ESXi, making a scalable solution. o Improved system performance by replacing outdated switching equipment with gigabit switching and fiber WAN backbone.

o Researched, recommended and implemented data network enhancements that improved system reliability and performance.

o Revamped Backup from outdated Symantec BackupExec to ReplayServer and upgraded four outdated servers in preparation for ESXi Vsphere. Optimized system availability and equipped company with scalable systems to support fast business growth.

o Trained employees across multiple departments on network operations including log-in procedures, network management software, permissions, printing issues, security and use of software. System Administrator / IT Manager March 2002 to December 2006 Abraham, Watkins, Nichols, Sorrels, Agosto & Friend in Houston, TX Migrated a law firm from Novell Groupwise to Windows Server AD and supplied network solutions to increase employee growth and productivity. Key in planning and project leadership over systems migration, configuration, administration, upgrades and troubleshooting initiatives.

Key Contributions:

o Directed the implementation and performance tuning of Windows 2000 Server environment for client’s operations.

o Delivered a major improvement over old networking system that increased the productivity of attorneys and staff.

o Created a scanning department and organized the path for a paperless office. o Resolved a history of problematic network failure by troubleshooting LAN/WAN connections between multiple buildings including one of the first wireless bridges between buildings. o Effectively upgraded the staff machines to Windows based networking and implemented departmental shares. Implemented the disk to disk backup to replace failing tape backups. o Stabilized, expanded and protected client network and PC environment. o Built new file servers to maximize terminal services, file/print sharing and domain control performance. Computer Technician / Crime Analyst / Police Officer 1995 to 2002 Houston Police Department, Houston, TX

IT Manager / Assistant Warehouse Manager 1991 to 2002 Softball Sales, Houston, TX

Education

University of Houston — Houston, TX