Customer Service Machine Operator
Resume:
HAMADA CASTLEBERY
*****************@*******.***
SKILLS
•Problem solving
•Excellent communication
•Conflict resolution
•Leadership
•Active listening
•Attention to detail
WORK EXPERIENCE
Hospitality Aid/ CNA Trainee September 2023
Shawano Health Services, Shawano, Wi
Provide support to patients and nurses
Answer call lights/ assist patients with basic needs
Communicating patients questions and concerns to nurses
Ensuring that safety protocols and procedures are carried out properly
Helping to ensure patients nutritional and hydration needs are met
Moving and transporting patients
Machine Operator/Assembly July 2021-May 2023
Charter Aarrowcast, Shawano, WI
•Collaborate with engineers and technicians to identify and implement process improvements to optimize machine performance and maximize productivity
•Recognize quality and quantity requirements and meet goals pertaining to those requirements
•Detect work piece defects caused by operator error and machine malfunction
•Prepare orders for shipment in accordance with shipping procedures/practices
•Follow environmental, quality, and safety management system procedures
Customer Service Representative October 2019-May 2021
Walmart, Shawano, WI
•Assisted management with ordering, inventory, record keeping, and mentoring
•Increased sales by suggestive selling strategies promoting Walmart.com and different options available to customers
•Assemble and package products in a fast-paced environment ensuring visual quality
•Maintain a clean and organized work area to ensure safety and efficiency
Deli Clerk July 2017- October 2019
Charlie’s County Market, Shawano, WI
•Provide exceptional customer service to each individual ordering food at the deli
•Increase sales by offering new products, providing samples, and building rapport with customers
•Perform cleaning duties including sweeping, mopping, washing dishes, and wipe counters to keep equipment and work area sanitary
EDUCATION & TRAINING
Bachelor of Arts Program
Health and Human Services
University of Arizona Global Campus
Ongoing
Diploma
Pinole Valley High School, Pinole California
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