HAMADA CASTLEBERY

715-***-****

ad3021@r.postjobfree.com

SKILLS

•Problem solving

•Excellent communication

•Conflict resolution

•Leadership

•Active listening

•Attention to detail

WORK EXPERIENCE

Hospitality Aid/ CNA Trainee September 2023

Shawano Health Services, Shawano, Wi

Provide support to patients and nurses

Answer call lights/ assist patients with basic needs

Communicating patients questions and concerns to nurses

Ensuring that safety protocols and procedures are carried out properly

Helping to ensure patients nutritional and hydration needs are met

Moving and transporting patients

Machine Operator/Assembly July 2021-May 2023

Charter Aarrowcast, Shawano, WI

•Collaborate with engineers and technicians to identify and implement process improvements to optimize machine performance and maximize productivity

•Recognize quality and quantity requirements and meet goals pertaining to those requirements

•Detect work piece defects caused by operator error and machine malfunction

•Prepare orders for shipment in accordance with shipping procedures/practices

•Follow environmental, quality, and safety management system procedures

Customer Service Representative October 2019-May 2021

Walmart, Shawano, WI

•Assisted management with ordering, inventory, record keeping, and mentoring

•Increased sales by suggestive selling strategies promoting Walmart.com and different options available to customers

•Assemble and package products in a fast-paced environment ensuring visual quality

•Maintain a clean and organized work area to ensure safety and efficiency

Deli Clerk July 2017- October 2019

Charlie’s County Market, Shawano, WI

•Provide exceptional customer service to each individual ordering food at the deli

•Increase sales by offering new products, providing samples, and building rapport with customers

•Perform cleaning duties including sweeping, mopping, washing dishes, and wipe counters to keep equipment and work area sanitary

EDUCATION & TRAINING

Bachelor of Arts Program

Health and Human Services

University of Arizona Global Campus

Ongoing

Diploma

Pinole Valley High School, Pinole California

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