Michelle E Williams 515-***-****

**** ********** ******

Des Moines, Iowa 50314 ad2zyz@r.postjobfree.com

Professional Objective & Relevant Skills

Obtaining Master’s Degree in Psychology. Seek a career in Organizational Psychology

Critical Thinking

Problem Solving

Ethics Class for Insurance Professionals

Self Directed

Compassionate

Trustworthy

Charismatic

Interpersonal Skills

Work History

Customer Service Representative/ Claims

Job Description

Magellan Health Services, West Des Moines, IA

The ability to determine eligibility and effectively use computer software and technology. Good organizational skills. Assess accuracy of information to determine medical authorization

Customer Service Associate manages and evaluates claims, registering patients, and scheduling providers.

August 2007 to 2023

Customer Service Representative

Job Description

Child Support Recovery Unit, Des Moines, IA

Call center customer service center. Providing good and written communication skills. Ability to effectively use computer software and technology including Word and Excel.

The ability to manage and interpret the policies and procedures for non custodial parents. Strong analytical skills, being able to determine accuracy of information .Determining withholding of payments, and income of the non custodial parent.

August 2003 to

August 2007

Patient Registration

Job Description

Iowa Methodist Hospital, Des Moines, IA

Patient Registration strong oral and written skills. Good organization ability to comprehend medical terminology.

September 2001

To October 2003

Education

Degree – Bachelor of Science & Public Administration

Master’s Organizational Psychology

Upper Iowa University, Fayetteville IA

University of the Rockies

May 2012

Currently attending / May 2014 graduation

References

References are available upon request.

Contact this candidate