Lab Manager Lead Supervisor

Bill Miller

*** ****** ******* ****, **********, KY 40223

502-***-****/ *************@*****.***

EXPERIENCED PROFESSIONAL

Relationship building/Team management

Technical oversight of equipment

Process and procedure development

Project management

Strategic Mindset

Conflict management

Versed on all lab safety regulations

Training

BUSINESS EXPERIENCE

Vision Dynamics Louisville, KY

2015 to present Lab Manager

2010 to 2015 Assistant Lab Manager

2001-2010 Lead Supervisor

Began career as Lead Supervisor and promoted twice to eventually run the Lab as general manager

Responsible for a team of 30 associates including hiring, training and maintaining schedules to ensure all work was completed within the SLA for each customer

Proactively schedule inspections all machinery and equipment to ensure there were no downtime in production

Manufacture eye lens wear in accordance with manufacturing regulations, following strict safety procedures

Oversaw the purchasing lab supplies or preparing ordering lists for entire lab

Develop and present programs for continuing education

Directs and coordinates through subordinate supervisory personnel, all technical activities, and functions

Assists in the budget process and representing assigned area at departmental meetings

Evaluates, develops, and implements new technical procedures for assigned laboratory to ensure accurate and efficient delivery of services

Responsible for all departmental statistics, and coordinates collection and preparation as required

Manage and control departmental expenses while ensuring quality services in conjunction with the laboratory technical supervisors and support staff

Serve as the lab facility’s liaison with labor relations

Twin City Optical Louisville, KY

1997-2001 Lab Manager

1995-1997 Lead Supervisor

Responsible for supervising the crafting of quality eyewear for all customers

Ensured all lab equipment were properly maintained for safety requirements

Managed all inventories for the lab to have proper number of supplies for manufacturing duties

Oversaw all workflow and assess for any applicable changes to meet customer SLAs

Education/Certifications

University of Essilor/Luxottica

ABO Certified

NCLE Certified

KY State Optical License

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