RYAN N. FALCONE

Minneapolis, Minnesota 612-***-**** ad2zxq@r.postjobfree.com

EXECUTIVE PROFILE

Dynamic, executive-caliber Cybersecurity, Compliance, and Business Resiliency professional who delivers exceptional results in challenging client environments that demand exceptional performance. Extensive track record leading Disaster Recovery / Business Continuity programs across multiple industries. Skilled strategist who transforms business objectives into measurable solutions that benchmark performance against key performance indicators. Proven ability to excel under significant pressure and maintain on-time budget and schedule. Superb written and oral executive communication capabilities. Specific areas of professional expertise include:

Business Continuity / Disaster Recovery

Cybersecurity

Chaos Engineering

Enterprise Risk Management

Organizational Change

Supply Chain Risk Management

PROFESSIONAL EXPERIENCE

Quintillion Consulting, Minneapolis, Minnesota 2020 – Present

Contract Consultant

Deliver innovative Crisis Management / Disaster Recovery / Business Continuity consulting to help clients enhance and test the resiliency of core business and IT capabilities that deliver competitive advantage

Collaboratively develop and implement client strategies that align with enterprise business objectives and corporate risk tolerance thresholds and deliver strategic value beyond compliance

Coordinate functional testing with application teams to develop DR plans / test plans, measure recovery capabilities, validate the efficiency and effectiveness of processes / controls, and conduct testing

Work with clients to develop cloud strategies, design architectural requirements, reduce technical debt, and actualize platform modernization to enhance readiness for migrations to AWS, Azure, and GCP

Deliver targeted business communications, reporting, and metrics to key stakeholders across all organizational levels, including executive leadership

Carlson Wagonlit Travel, Minnetonka, Minnesota 2018 - 2020

Senior Director of Business Resiliency

Led global Business Resiliency program integrating enterprise crisis management, disaster recovery and business continuity for 18,000 employees across 150 countries

Ensured the consistent availability of CWT’s core business and information technology capabilities through the implementation of optimized solutions and a robust program of testing and governance

Delivered $5M multi-year Disaster Recovery Transformation project, designed to optimize resiliency capabilities across multiple environments for technologies supporting mission critical business services

Migrated on-premises applications to AWS cloud infrastructure and performed application testing and optimization to ensure seamless and efficient operation across multiple availability zones

Conducted cost optimization exercises and performed capacity planning to ensure optimal usage and cost savings for AWS resources

Led enterprise COVID-19 global crisis response team, determining strategic response to business / operational impacts, and providing daily briefings to executive leadership team and Board

Designed and implemented green field Disaster Recovery and Crisis Management programs

Implemented chaos engineering, using fault injection testing to test resiliency of cloud hosted systems

N’compass, Minneapolis, Minnesota 2010 – 2014

Director, Resiliency Solutions 2013 – 2014

Coordinated practice delivering BC / DR consulting services across multiple industries and verticals

Delivered and coordinated $2M revenue book of business in first year of practice operations

Developed data center strategy and financial models demonstrating viability of achieving a reduction of IT costs of $125 million dollars across five major healthcare organizations through the implementation of a shared, hyperconverged public healthcare cloud

Senior Consultant 2010 – 2013

Led implementation of global, enterprise-wide Disaster Recovery program for Fortune 50 company, including program management of $25M budget

Coordinated the delivery of an enterprise BC planning software and mainframe data mirror solution

Midwave Corporation, Eden Prairie, Minnesota 2008 – 2010

Consultant

Led team project engagements that identified strategic business requirements and aligned the delivery of optimized IT services with performance, cost, scalability and risk mitigation criteria

Performed sophisticated process mapping to deconstruct operational process workflows and technology interdependencies, modeled through several levels of analysis

Implemented customized crisis management program for numerous Fortune 500 companies

Ameriprise Financial, Inc., Minneapolis, Minnesota 2005– 2008

Senior Manager, Governance, Compliance, and Training 2006 – 2008

Implemented training curriculum comprised of 26 specialized course modules, and led projects to deliver these modules to target audiences within the company

Led $500K project to design and implement web-based training to entire workforce, delivered on time and within budget, increasing employee knowledge of crisis preparedness by 31%

Developed vendor BC / DR contract language for corporate master services agreement

Senior Manager, Global Business Continuity Planning 2005 – 2006

Implemented centralized program to coordinate crisis management and business continuity planning activities across all global lines of business and corporate locations

Led team of 44 dedicated subject matter expert resources from each global line of business

Presented BCP / DR training of weekly New Employee Orientation for 18 months

American Express Financial Advisors, Minneapolis, Minnesota 2004 – 2005

Senior Business Analyst, Business Continuity Planning Strategy

Delivered enterprise-wide business impact analysis, identifying requirements and risk impacts for all key organizational business functions, applications, and vendors

Assisted with the development and implementation of enterprise Crisis Communications Plan and corporate pandemic plan

Achieved distinguished performance ratings

Case Western Reserve University, Cleveland, Ohio 1999 –2004

College Instructor

Taught 25 graduate / undergraduate courses taught through Case Western Reserve University’s Weatherhead School of Management, ranging in size from 18 to 54 students per class

Developed and presented course material on a variety of management, leadership, organizational behavior and industrial psychology topics

EDUCATION

Harvard University, Pursuing graduate professional certificate in Strategic Management

Anticipated completion date: December 2021 [2 of 5 courses completed]

Case Western Reserve University, Cleveland, Ohio GPA: 4.0

Candidate for Ph.D. in Organizational Behavior

Case Western Reserve University GPA: 4.0

Master of Science in Organization Development and Analysis

Rochester Institute of Technology, Rochester, New York GPA: 4.0

Master of Science in Human Resource Development

Le Moyne College, Syracuse, New York GPA: 4.0

Master of Business Administration

Cornell University, Ithaca, New York

Bachelor of Science in Industrial and Labor Relations

LINKEDIN PROFILE

https://www.linkedin.com/profile/view?id=20540866&trk=nav_responsive_tab_profile

PROFESSIONAL CERTIFICATIONS

Cybersecurity Risk Management – Harvard University

Certified Business Continuity Professional Certification [CBCP DRI International]

ISO-9000 / QS-9000 Lead Audit Certification [RAB accredited]

Certificate in Professional Human Resources Management--Syracuse University [SHRM accredited]

CONTINUING PROFESSIONAL EDUCATION COMPLETED SINCE 2015

Business Strategy

Global Business in Practice Georgetown University

Organizational Design: Creating Competitive Advantage Indian Institute of Management

Strategic Management Indian Institute of Management

Contract Law: From Trust to Promise to Contract Harvard University

Entrepreneurship 101: Who is your Customer? Massachusetts Institute of Technology

Information Technology

Computer Science for Business Professionals Harvard University

IT Fundamentals for Business Professionals: Enterprise Systems University of Valencia

Innovation and Information Technology Management Indian Institute of Management

Introduction to Cloud Computing Microsoft

Introduction to User Experience University of Michigan

Cyber Security

Essentials of Cybersecurity MicroMasters Certificate Program University of Washington

Finding your Cybersecurity Career Path

Building your Cybersecurity Toolkit

The CISO’s View

Introduction to Cybersecurity

Cybersecurity Risk Management Rochester Institute of Technology

Planning a Security Incident Response Microsoft

Cyberwar, Surveillance and Security University of Adelaide

Leadership

Inclusive Leadership Training: Becoming a Successful Leader Catalyst, Incorporated

Communication Skills for Bridging Divides Catalyst, Incorporated

Organizational Change

Corporate Social Responsibility [CSR]: A Strategic Approach University of Pennsylvania

Leading Change in Times of Disruption Massachusetts Institute of Technology

Leading Innovation Professional Certificate Program Dartmouth University

Executing Breakthrough Innovations with Three Box Solution

Developing Breakthrough Innovations with Three Box Solution

Crisis Management

Humanitarian Response to Conflict and Disaster Harvard University

Terrorism and Counterterrorism Georgetown University

CONFERENCE PRESENTATIONS

“Implementing a Unified Framework for Integrating Enterprise Risk Management in BC / DR Programs,” Business Continuity Planners Association, Minneapolis, Minnesota, May 2017

“Risk Intelligence: What your C-Suite Expects from BC / DR,” Secure 360 Conference. St. Paul, Minnesota, May 2014

“Generation Next: New Paradigms for BC / DR,” Secure 360 Conference. St. Paul, Minnesota, May 2014

“Applied Techniques for Optimizing the Strategic Value of BC / DR, Disaster Recovery Journal Conference. Orlando, Florida, March 2014

CERTIFICATES EARNED THROUGH LINKEDIN LEARNING

Become a GDPR and Data Privacy Expert Learning Path [6 course series]

Learning GDPR

GDPR Compliance: Essential Training

GDPR For Marketers

Microsoft 365: Achieving GDPR Compliance

Understanding and Prioritizing Data Privacy

Creating a Culture of Privacy

Cyber Security

Cybersecurity Awareness: Security Overview

Cybersecurity Awareness: Backing up Your Data

Cybersecurity Awareness: The Internet of Things [IoT]

Cybersecurity Awareness: Identifying Personally Identifiable Information

Cybersecurity Awareness: Digital Data Protection

Cyber Security Awareness: The Protection and Destruction of Portable Data

Learning Document Retention and Data Management

IT Security: Key Policies and Resources

Learning Information Governance

Insights from a Cybersecurity Professional

Learning the OWASP Top 10

Business Resiliency

Amazon Web Services: Disaster Recovery

Vendor Risk Management

Supply Chain Foundations

Supply Chain and Operations Management

Implementing Supply Chain Management

Operations Management Foundations

Project Management Foundations: Procurement

Working with Vendors

Leadership

Strategic Agility

Managing for Results

Leading Effectively

Transitioning from Individual Contributor to Manager

Connecting with Executives

Developing Executive Presence

Information Technology

Lean Technology Strategy: Starting Your Business Transformation

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