Los Angeles Case Manager

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JEFFREY VEGAS

Los Angeles, CA ***** 310-***-**** linkedin.com/in/jeffrey-vegas *******@*****.*** PROFESSIONAL EXPERIENCE

Horne, Los Angeles, CA

Case Manager March 2021 - Present

Participating in the government-led CARES Act relief program. Accomplishing care by assessing needs; communicating programmatic guidelines; developing, monitoring and conducting outreach to the Renters and Landlords of California. Carll Law, San Diego, CA

Case Manager & Account Manager 2/2019 - April 2021 Liaison role for clients based in Los Angeles. Expanded partner relationships to increase overall portfolio of advertising for Carll Law in Los Angeles. Also helped new clients determine what legal services were needed.

• Set up onboarding timeline for all clients

• Collected data and client documentation for Leadership Forrest Solutions, Los Angeles, CA

Client Services & Meeting Support Specialist 2/2020 - 10/2020 Handled Client/ Office Services and Meeting Support for the PricewaterhouseCoopers professional services firm in DTLA.

Donor Services Group, Los Angeles, CA

Client Support/Fundraiser, 4/2019 - 1/1/2020

Client support and fundraising for a wide range of non-profits; including some of the nation’s most important cultural, environmental, humanitarian, medical and political organizations. Digital Media Services, Burbank, CA

Client Support Specialist (contractor), 12/2017 - 12/2018 Delivered high-quality service to maintain the daily operational activities of clients and affiliates. Collaborated cross-functionally with sales, closed captioning, and new media teams to consistently meet deadlines and accuracy standards.

E.A. Productions, Los Angeles, CA

Account & Affiliate Support Manager 8/2013 - 11/2017 Oversaw affiliate support and account management responsibilities for the company’s broadcast accounts. As a team leader, I managed the post-production teams and handled all network relations and affiliate support.

Key Achievements:

JEFFREY VEGAS

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• Successfully launched and managed VOD packages carried on Comcast and Verizon networks.

• Developed and strategically managed an IP based 24/7 linear streaming network. LFP Broadcasting, LLC, Beverly Hills, CA

Program & Affiliate Relations Manager 5/2006 – 3/2013 A liaison between internal production teams and key stakeholders and delivery partners. Managed accounts on multiple cable MSOs and directed all day-to-day programming and acquisition efforts for the company’s broadcast division. Analyzed licensed content and studio output deals to drive worldwide broadcasting distribution.

Key Achievements:

• Started my employment at LFP as a QC Operator. Received 4 promotions in a 5-year period leading to a role managing broadcast accounts on several cable MSOs and the broadcast post- production and scheduling teams.

• Lead on a team responsible for delivering over a hundred hours of content on a monthly basis to the top domestic cable MSOs, including Charter, Time Warner and Comcast.

• Saved the company approximately $20,000 per quarter by eliminating external vendors and bringing broadcast post-production team in house.

The One Network, Hollywood, CA

Manager & Editor, 10/2005 – 06/2006

Editor and manager of the theonenetwork.com. Also handled marketing and acquisition responsibilities for the site.

Tylie Ad Solutions, Burbank, CA

Operations Manager 5/2003 – 10/2005

Managed the quality control process and handled all digital deliveries for broadcast clients. EDUCATION

Bachelor of Arts in Film & Television Production, 2003 Columbia College Hollywood, Los Angeles, California Certified Associate in Project Management (CAPM), 2017 UCLA Extension, DTLA campus

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