Human Resources Customer Service
Resume:
Paloma
Camacho Paloma Camacho
Norwalk, Ca 90650
****************@*****.***
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Skills 5 years of Human Resources experience in the US Army and have worked retail for 2 years so am experienced with customer service. Provided clerical and administrative support, answering phones, filing documents, using various computer systems. Gave promotion and future training information, personnel support and assistance with regards to transfers, travel orders and resolve payroll issues.
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Experience Human Resources Specialist (01/29/2018 - current) US Army Reserve - Camp Zama, Japan
15-20 hours per week
- Provided administrative and clerical support to program office. Processing awards, reviewing payroll, conducting
promotion boards, updating rosters, filing and reviewing documents.
- Excellent with various computer systems such as microsoft teams, peoplesoft, excell, word, PowerPoint and more.
- Operated a personal computer to produce a variety of civilian and military correspondence, spreadsheets, charts,
reports and graphs, using a wide variety of software programs.
- Entered data, produced a variety of correspondence, reports and recaps.
- Executed audits to ensure accuracy of data.
- Screen incoming telephone calls, determining those, which can be answered, and those, which must be referred.
- May make arrangements for meetings including space and time, and notifies those who are to attend of the topics to
be discussed.
- Established and maintained subject matter files and records.
- Responsible for correct spelling, punctuation, and proofreading of typed materials.
- Provided Customer Service. Assists customers and communicates positively in a friendly manner.
- Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise.
- Adhered to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury,
occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor.
- Adhered to EEO policies
Substitute (08/10/2022 - Current)
DODEA Iwakuni Middle School - MCAS Iwakuni
25-40 Hours per week
-Conducting learning procedures
-Meeting the different goals and objectives of the curriculum
-Following the plans of lessons, units, and projects
-Using instructional procedures and materials
-Identifying the right techniques for achieving the best results
-Managing classroom behavior
-Quickly interpreting lesson plans
-Creating reports to inform the students’ permanent teacher of their success
-Taking attendance
-Explaining homework
Preschool Teacher (01/20/2020 - 07/15/2022)
Kiddie Academy - Irvine, Ca
40 Hours per week
-Leading classroom activities of young children between the age of three and five
-Developing a creative and suitable program that covers fundamental concepts, such as colors, letters, numbers, and
shapes
-Employing a variety of educational techniques, such as storytelling, educational play, media, arts and crafts, and
dramatics
-Observing and assessing each child's learning, growth, and social-emotional development
-Providing reports and feedback to parents and maintaining a positive learning environment
Guest Service Representative (05/17/2018 - 01/03/2020) Target - Cerritos, Ca
40 Hours per week
-Greet customers cheerfully with a smile and making them feel a warm welcome
-Assist customers find items in stores
-Help customers who need assistance finding merchandise or directions to the right area of the store
-Provide information to customers regarding products and services available at the store
-Ensure that guests are provided with courteous and prompt service
-Provide customer service for guests who have questions or issues concerning purchases in person
and over the phone
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Education Norwalk High School (08/15/2014 - 06/01/2018) Norwalk, Ca
Highschool Diploma
University of Maryland Global Campus (09/20/2023 - current) Online
Business and Management Major (Human Resources)
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Skills Typing speed 50 WPM
Excellent with computer systems such as microsoft teams, word, excell, power point and people soft.
Friendly and can provide courteous customer service in person or over the phone
Work well with others can work alone or in groups
Certified Human Resources Specialist
References Supervisor: Sergeant First Class Hijirida, Bleshdel 315-***-****; May Contact
Supervisor: Daniela Cervantes (Assistant director Kiddie Academy),
714-***-****; May contact
Supervisor: Amy Phillips Iwakuni Middle School Principle 214-***-****; May Contact
Contact this candidate