Bridget R. Lewis

*** ****** **** ***

Bertram, TX 78605

Cell # 512-***-****

ad2zv9@r.postjobfree.com

Dependable worker with knowledge of customer service, data entry, and records management.

Highly organized and self-motivated, with excellent communication and interpersonal skills.

Demonstrated ability to prioritize tasks and meet deadlines.

Credentials:

●Experience with various types of testing, Smoke, Functional, Application, Web, Defect Identification,

End to End, Performance, User Acceptance, User Interface

●UAT safeguards to prevent faulty, ineffective, or unfinished software products being released

●Hands on experience with Waterfall, Agile and Kanban testing methodologies

●Utilized Ready API, Soap UP and Postman to issue API calls

●Ability to coordinate with cross functional teams

●Several years of diverse experience in in reviewing and understanding of Business & Functional Requirements

●Writing detailed Test Plans, Test Cases, and Test Scripts for Web and Client/Server applications

●Ability to clearly communicate quality assurance standards, questions, concerns or anything else related to QA processes

●Excellent working relationship with co-workers and project teammates

●Strong understanding of Software Development Life Cycle (SDLC)

●Payments posting, verbal and written communication, file management

●Multi-Line phone systems

●Accounts payable and accounts receivable

●Data Verification, Keyboarding skills

Employment History:

Office Manager/Scale House Operator Florence, TX

Central Texas Stone & Aggregate March 2023 to Present

●Answering incoming calls promptly and professionally, routing messages as needed

●Inside sales support

●Performed data entry and generated reports

●Organized office supplies inventory to ensure timely ordering of materials when necessary

●Greeted visitors and handled inquiries directing them to appropriate personnel according to needs

●Developed and maintained effective working relationships with clients, vendors and staff

Sr. Software QA Engineer Austin, TX

FIS (Fisglobal.com) February 2014 to December 2022

●Worked with the developers, product and project managers in an interactive Agile environment

●Led smoke, regression, functional, integration, system, user interface testing

●Compile test plans, test data and test cases including expected results

●Documented bugs, providing Dev team with workflow process to reproduce issue for resolution’s integration into upcoming production releases

●Manual testing

●Utilized Ready API, Soap UP and Postman to issue API calls

●.Net web for testing for BillPay and Merchant Portal applications

●Utilized SQL queries for data validation

●Apple iPhone, iPad, Android mobile accessibility testing with Browser Stack

●Web Software application testing sign off into SaaS

●UAT testing to ensure software requirements are met to full expectation

Sr. Software QA Engineer Austin, TX

SecureNet Payment Systems October 2012 to February 2014

●Write and execute test cases for Payment Applications processing payments to and from Mastercard, Visa, American Express, Visa, Gift Cards and Discover cards

●Daily reporting on testing status

●Practice Agile software development life cycle

●Apple iPhone, iPad, Android mobile testing with Browser Stack

●UAT testing for final stage in the software testing process

Software QA Engineer (contract) Apple Valley, MN

Questar Assessment Inc March 2012 to April 2012

●Setup Virtual Machines for Educational software testing

●Local Proxy install testing for student assessment testing software

●Smoke testing, regression testing

Software QA Engineer (contract) Minneapolis, MN

Wells Fargo Jan 2012 to Feb 2012

●Wrote test cases for Wells Fargo OOBV (Out Of Band Validation) wireless transfer process

For International and Domestic banking transfers

Software QA Engineer Austin, TX

Charles Schwab April 2010 to Jan 2012

●Facilitate Daily Triage call to delegate defects to development and or Business

●Work environment is with on-shore/offshore team (24 hours)

●Write test cases and execute on Charles Schwab Active Investor Trading Application

●Practice Agile software development life cycle

●Performance testing, load testing, regression testing, functional testing, error handling, and verifying defect fixes

●Document, evaluate and research test results per application

●Droid mobile applications testing

●UAT testing to analyze product requirements and define key deliverables

Sr. Software QA Engineer Round Rock, TX

DataMax Group Feb 2006 –Feb 2009

●Responsible for testing retail software for convenient store operations utilized at worldwide

Petroleum companies such as Shell, Chevron and Texaco

●Integrate testing with software developers during software lifecycle

●Analyze test results, perform root cause analysis and correctly interpreting results

●Responsible for building software applications when immediate testing is needed

●Performance testing, load testing, regression testing, functional testing, error handling, and verifying defect fixes

●Document, evaluate and research test results per application

●Identify and resolve problems in a timely manner, gather and analyze information

●Skillfully, develop alternative solutions. Work well in group problem solving situations

●Provide software support to customers worldwide

●UAT testing to analyze product requirements and define key deliverables

Sr. Software QA Engineer/Customer Support

Protrader Technologies

Instinet Group Austin, TX

Zone Trading Partners Sept 1998 – Feb 2006

●Interpreting software design requirements and using them to create written test cases and test plans

●Automation of regression testing

●Integrate testing with software developers during software developments lifecycle

●Design and set up test environments for critical testing projects

●Analyze test results, including performing root cause analysis and correctly interpreting

Results

●UAT testing to analyze product requirements and define key deliverables

●Build out data center environments for testing purposes

●Performance testing, load testing, regression testing, functional testing, error handling, and verifying defect fixes

●Document, evaluate and research test results per application

●Test software applications using Mercury Interactive automated testing tools

●Skillfully, develop alternative solutions. Work well in group problem solving situations

●Provided technical writing for securities trading software application for end users

●Travel to 20 plus cities to provide training to day traders utilizing our in house developed

Securities trading software

●Provide help desk/customer support

●Build out servers/applications and maintain data center environments

●Tested securities trading software

●Performance testing, load testing, regression testing, functional testing, error handling, and

Verifying new features and defect fixes

●Waterfall Software Development Life Cycle

Technical Specialist\Online Support Irving, TX

Fidelity Investments Aug 1987- Aug 1996

●Monitor Fidelity’s complex Brokerage System and interact with support groups to recover

production applications in a timely and efficient manner

●Implement end-to-end verification procedures to verify application availability

●Provide sole coverage on weekends, which involved quick problem recognition and

solutions, conference calls with senior management, coordinating emergency changes,

●Performing weekend maintenance to online applications

●Design and set up test environments for critical testing projects

●Provide software support to end users worldwide.

Skill Set:

● WinRunner, NTR, PCAnywhere, VNC, VM Ware

● HP Quality Center Test Center, Microsoft Test Manager, Bug Tracking Software packages

● Rally CA Agile Central, IBM Rational Clear Quest, MSFT Visual Studio Team Foundation Server 2010

● Postman, SoapUI, Ready API

● Namos POS system used in retail chains worldwide

● Apple Ipad and Droid banking applications testing

● OS: Windows 95/98/7, 10, Windows NT, Windows 2000, Windows XP, Windows Vista

● General knowledge of C/C++, SQL, PERL, COBOL, RPG III, .NET applications

●MVS and CICS Omegamon /Omegaview, Netview, VTAM, Applmon

●Fix protocol connections, ECN Direct Market Access connections

Education:

Nimitz High School, Irving, TX - (1980-1984 - High School Diploma)

Northlake College, Irving, TX - (1984-1986 - Some college)

Texas Institute, Dallas, TX (1986-1987 - Certificate in Information Technology)

References: Available upon request

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