DM

DARLENE MILLER

ad2zuk@r.postjobfree.com 540-***-**** Rocky Mount, VA 24151

Reliable Team Member with solid background meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance. Dependable [Job Title] with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Cash Handling

Customer Service

Computer Skills

Following Instructions

Heavy Lifting

Continuous Development

Teamwork and Collaboration

Attention to Detail

Product Knowledge

Clear Communication

Order Preparation

Problem-Solving

Positive Attitude

Tractor Supply Rocky Mount, VA

Team Member

03/2016 - Current

Assisted customers with product selection and ordering process. Provided customer service support to ensure satisfaction. Received, processed, and stocked merchandise in accordance with store policies.

Organized inventory shelves for easy access and maintenance of stock levels.

Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Operated cash registers to process payments from customers. Maintained a clean and organized work area throughout shift. Collaborated with team members to maximize productivity and efficiency. Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.

Adhered to safety guidelines while operating machinery or stocking shelves.

Promoted products through effective merchandising techniques. Greeted customers upon entering the store with friendly demeanor. Resolved customer issues promptly in a professional manner. Summary

Skills

Experience

Answered phone calls regarding inquiries about products or services. Tracked stock levels on a daily basis to identify shortages or overages. Attended staff meetings to stay updated on company policies and procedures.

Recognized potential theft situations and alerted supervisor immediately. Participated in training sessions for new employees when needed. Monitored expiration dates on food items for freshness assurance. Developed positive customer relationships through friendly greeting and excellent service.

Addressed customer needs, responding to specific requests. Worked hard to learn required tasks quickly to maximize performance. Rotated through series of different stations based on team needs. Built and maintained working relationships with peers and upper management.

Looked for ways to go above and beyond job requirements. Trained new team members using approved training materials and information.

Processed and retrieved customer special orders.

Improved knowledge and productivity through continuous education and learning from senior team leaders.

Monitored and supported proper electronic shelf label signage. Walmart Rocky Mount, VA

CAP Team 2 Associate

09/2015 - 03/2016

Maintained, cleaned and organized backroom according to company policy.

Helped customers on floor with locating, reaching and selecting merchandise.

Set up and maintained modular displays and aisleway stacks to move targeted merchandise.

Suggested products to meet customers' needs or complement current selections.

Arranged supplies, merchandised products and removed damaged items from assigned areas.

Used inventory management systems and completed bin audits. Labeled and priced merchandise, securing fragile and high-shrink products.

Prevented spoilage by rotating dock properly and collecting nearly-expired product for special promotions.

Identified shrinkage and notified supervisor to coordinate quick fixes or long-term solutions for ongoing problems.

Stocked shelves, racks and bins with new or transferred merchandise. Packed and unpacked items, checking breakables before stocking on shelves.

Kept work areas clean, neat and organized for optimal productivity and worker safety.

Operated forklift and pallet jack to transport heavy loads. Demonstrated great teamwork skills with staff members involved in production and transport.

Set up advertising signs on shelves and counters to attract customers and promote sales.

Printed accurate labels and applied to boxes, crates and containers prior to shipment.

Recommended disposal of obsolete stocks to write off unsellable items from inventory.

Stamped price tags on merchandise, referring to official price lists. Packed products into designated boxes, taking care to protect items from damage or shifting during transport.

Franklin County High School Rocky Mount, VA

High School Diploma

06/2015

Education and Training

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